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Jimmy John's

3.9
(227 reviews)

Business Details

(928) 505-3278

About

Sandwich Restaurant

Location

Jimmy John's
34 Lake Havasu Ave N, Lake Havasu City, AZ
86403, United States

Hours

Reviews

3.9
227 reviews
5 stars
120
4 stars
36
3 stars
29
2 stars
9
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers noted a mix of experiences with service, ranging from friendly and helpful staff to instances of rudeness and poor customer service.

Food Quality

Feedback on food quality was inconsistent, with some praising fresh ingredients and generous portions, while others complained about stale bread and incorrect orders.

Delivery Issues

Several reviews highlighted problems with delivery, including late arrivals and incorrect orders, leading to customer frustration.

Cleanliness and Atmosphere

The establishment was generally described as clean, with some positive remarks about the atmosphere, although there were isolated complaints about the environment.
  • BD
    Brittney Delgado
    3 days ago
    1.0
    $1 combo, if you ask even though there is a sign right next to the cash register and doesn’t mention you having to ask in the fine print. Reese refused a refund for the 4 combos we ordered and said “if I had the choice I would refund you” you did have the choice you CHOSE not to. We have gone there twice this week and as a person who also runs a local business we order it for our staff all the time but there are many other sandwich shops in town and we won’t be back to this one. Losing a customer over less than $20 is unfortunate.
  • JV
    Jim Vance
    5 days ago
    5.0
    These guys are phenomenal great energy always welcomed in make your sandwiches right. Always upbeat. They take good care of you if you tried them before try them again the new management / franchisee people are outstanding
  • JB
    Jeff Bays
    Feb 24, 2026
    1.0
    I went in to get a sandwich only, the manager was working the register and he asked if I wanted to make it a combo and looked over at the sign next to the cash register, I said for a dallor why not. When I got home I realized that I was charged full price. I thought it was just a mistake on his part. I went back a few days later to eat, i figured that they would refund me in some way. When I showed them my receipt and explained my experience the lady said, that was our manager that took the order so you must not have asked for the dallor combo. I tried to explain one more time with no luck. I walked out at that point and didn't perchase anything. I won't be back. Nowhere does it say you have to ask for the 1 dallor combo anyway. I can't stand scammers. A large sign next to the front door as you walk in and one at the register advertising the combo. This is a bait and switch scam. I see that other post have been taken down describing the same experience.
  • PG
    Pygmy Goats
    Feb 18, 2026
    5.0
    I walked a bit before opening time and didn't even realize they were open. I had the pleasure of meeting one of the new part owners. He was amazing and super friendly! I was in and out with under two minutes of being. The service was great, and the food was fresh. Thanks so much!
  • SF
    Scott Fisher
    Feb 13, 2026
    1.0
    $1 combos, but only if you ask for it. Otherwise they automatically ring you up at full price. What a bait and switch. Brought my parents here to eat. I happened to mention the $1 combo for my order towards the end of my interaction, and the cashier had to rebuild my entire order. My parents did not mention the $1 combo at all so they were charged full price. Mind you, there are signs all over the store advertising the $1 combo deal. No where was it obvious that it had to be verbalized. My parents spoke with the manager who gave the lamest excuses ever. Refused to refund the difference and just said "you would know for next time." There won't be a next time for my parents and I won't be visiting this JJ location in the future.

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