Dairy Queen Grill & Chill

3.9
807 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3195 Maricopa Ave, Lake Havasu City, AZ
86406-9044, United States

Hours

Reviews

3.9
807 reviews
5 stars
400
4 stars
164
3 stars
100
2 stars
51
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service and long wait times, particularly during busy hours.

Food Quality

While some customers enjoyed the ice cream and certain menu items, many expressed dissatisfaction with food quality, including cold or improperly prepared items.

Cleanliness

Numerous reviews highlighted issues with cleanliness, describing the restaurant as dirty and in need of maintenance.

Staff Performance

Despite some positive mentions of friendly staff, many reviews criticized the overall lack of training and professionalism among employees.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, leading to frustration and disappointment.
  • SA
    SPR Arcade
    Nov 12, 2025
    4.0
    It aint no Bovine King, buts its pretty scrumdiddlyumptious.
  • JR
    Jacqui Riess
    Nov 3, 2025
    2.0
    We try and try to give this place chances. Yet again it has failed. Out of our order for 4 people totaling $46 we were missing 1 order of fri’s. 2 out of 3 burgers were made wrong. Ice cream Sunday was melting as they handed it to us. Plus it took us 20 minutes to get our food, which normally I would be half way happy because it would be fresh. While the patties were they couldn’t even put the burgers together the proper way. The chili looked and tasted old on the chili fries. Very disappointed. Not busy and still not able to get an order correct.
  • EE
    Ey
    Aug 25, 2025
    3.0
    I Only get ice cream service is terribly slow and building is a bit run down.
  • GP
    Greg Peterson
    Aug 7, 2025
    5.0
    Had a Heath Blizzard it was great
  • ED
    Evinlee Derry
    Aug 2, 2025
    1.0
    Very slow service and inaccuracies when placing orders. The soft serve was way to soft. Over priced and underwhelming.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

It is open from 10:30 AM to 10:30 PM Sunday through Thursday, and from 10:30 AM to 11:00 PM on Fridays and Saturdays.