Customers frequently reported slow service and long wait times, particularly during busy hours.
Food Quality
While some customers enjoyed the ice cream and certain menu items, many expressed dissatisfaction with food quality, including cold or improperly prepared items.
Cleanliness
Numerous reviews highlighted issues with cleanliness, describing the restaurant as dirty and in need of maintenance.
Staff Performance
Despite some positive mentions of friendly staff, many reviews criticized the overall lack of training and professionalism among employees.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to frustration and disappointment.
SA
SPR Arcade
Nov 12, 2025
4.0
It aint no Bovine King, buts its pretty scrumdiddlyumptious.
JR
Jacqui Riess
Nov 3, 2025
2.0
We try and try to give this place chances. Yet again it has failed. Out of our order for 4 people totaling $46 we were missing 1 order of fri’s. 2 out of 3 burgers were made wrong. Ice cream Sunday was melting as they handed it to us. Plus it took us 20 minutes to get our food, which normally I would be half way happy because it would be fresh. While the patties were they couldn’t even put the burgers together the proper way. The chili looked and tasted old on the chili fries. Very disappointed. Not busy and still not able to get an order correct.
EE
Ey
Aug 25, 2025
3.0
I Only get ice cream service is terribly slow and building is a bit run down.
GP
Greg Peterson
Aug 7, 2025
5.0
Had a Heath Blizzard it was great
ED
Evinlee Derry
Aug 2, 2025
1.0
Very slow service and inaccuracies when placing orders. The soft serve was way to soft. Over priced and underwhelming.
What are the operating hours of Dairy Queen Grill & Chill?
It is open from 10:30 AM to 10:30 PM Sunday through Thursday, and from 10:30 AM to 11:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill provide drive-thru and outdoor seating options?
Yes, it offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for people with disabilities?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible.
How can I place an order for pick-up at Dairy Queen Grill & Chill?
You can place a pick-up order through their website at https://www.dairyqueen.com/en-us/order/pickup/n/19548/.
Does Dairy Queen Grill & Chill have a mobile app with exclusive deals?
Yes, you can download their app for exclusive deals at https://www.dairyqueen.com/app.
Where is Dairy Queen Grill & Chill located?
It is located at 3195 Maricopa Ave, Lake Havasu City, AZ 86406-9044, USA.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
You can visit Bill Williams Lookout Tower, a nearby landmark and historical building, or enjoy a meal at The Local Bite at The RBar and R Bar and Grill, which are close by.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include El Padrino Italian Bistro, La Toxica Taco Shop, Ohana Poke Bowl, Little Caesars Pizza, Subway, and Starbucks.
What nearby services might be useful if I am visiting Dairy Queen Grill & Chill by car?
Nearby services include U-Haul Neighborhood Dealer for truck rentals, Havasu Discount Auto Sales for used cars, AZ Auto Spa for car washing and detailing, and Alignment Doctor for automotive repairs and tire services.