Customers frequently reported slow service, order inaccuracies, and poor management, leading to frustration.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, and a general lack of cleanliness in the establishment.
Food Quality
While some customers enjoyed the ice cream and certain menu items, many expressed disappointment with food quality, including cold or improperly prepared items.
Staff Performance
Some staff members received praise for their friendliness and efficiency, but overall, there were complaints about the lack of training and professionalism among employees.
KV
Kenneth Vaughn
Dec 28, 2025
1.0
Terrible ask for small hot fudge sundae w whip cream. No whip cream barely a smidgen of cold fudge a 5 $ total joke
NN
Nopah
Dec 11, 2025
5.0
Service was fast n everything was delicious š
SA
SPR Arcade
Nov 12, 2025
4.0
It aint no Bovine King, buts its pretty scrumdiddlyumptious.
JR
Jacqui Riess
Nov 3, 2025
2.0
We try and try to give this place chances. Yet again it has failed. Out of our order for 4 people totaling $46 we were missing 1 order of friās. 2 out of 3 burgers were made wrong. Ice cream Sunday was melting as they handed it to us. Plus it took us 20 minutes to get our food, which normally I would be half way happy because it would be fresh. While the patties were they couldnāt even put the burgers together the proper way. The chili looked and tasted old on the chili fries. Very disappointed. Not busy and still not able to get an order correct.
EE
Ey
Aug 25, 2025
3.0
I Only get ice cream service is terribly slow and building is a bit run down.
What are the operating hours of Dairy Queen Grill & Chill?
It is open from 10:30 AM to 10:30 PM Sunday through Thursday, and from 10:30 AM to 11:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill provide drive-thru and outdoor seating options?
Yes, it offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for people with disabilities?
Yes, it is family-friendly, welcomes children, and is wheelchair accessible.
How can I place an order for pick-up at Dairy Queen Grill & Chill?
You can place a pick-up order through their website at https://www.dairyqueen.com/en-us/order/pickup/n/19548/.
Does Dairy Queen Grill & Chill have a mobile app with exclusive deals?
Yes, you can download their app for exclusive deals at https://www.dairyqueen.com/app.
Where is Dairy Queen Grill & Chill located?
It is located at 3195 Maricopa Ave, Lake Havasu City, AZ 86406-9044, USA.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
You can visit Bill Williams Lookout Tower, a nearby landmark and historical building, or enjoy a meal at The Local Bite at The RBar and R Bar and Grill, which are close by.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include El Padrino Italian Bistro, La Toxica Taco Shop, Ohana Poke Bowl, Little Caesars Pizza, Subway, and Starbucks.
What nearby services might be useful if I am visiting Dairy Queen Grill & Chill by car?
Nearby services include U-Haul Neighborhood Dealer for truck rentals, Havasu Discount Auto Sales for used cars, AZ Auto Spa for car washing and detailing, and Alignment Doctor for automotive repairs and tire services.