Dairy Queen Grill & Chill

3.9
810 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3195 Maricopa Ave, Lake Havasu City, AZ
86406-9044, United States

Hours

Reviews

3.9
810 reviews
5 stars
402
4 stars
164
3 stars
100
2 stars
51
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, order inaccuracies, and poor management, leading to frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, and a general lack of cleanliness in the establishment.

Food Quality

While some customers enjoyed the ice cream and certain menu items, many expressed disappointment with food quality, including cold or improperly prepared items.

Staff Performance

Some staff members received praise for their friendliness and efficiency, but overall, there were complaints about the lack of training and professionalism among employees.
  • KV
    Kenneth Vaughn
    Dec 28, 2025
    1.0
    Terrible ask for small hot fudge sundae w whip cream. No whip cream barely a smidgen of cold fudge a 5 $ total joke
  • NN
    Nopah
    Dec 11, 2025
    5.0
    Service was fast n everything was delicious šŸ˜‹
  • SA
    SPR Arcade
    Nov 12, 2025
    4.0
    It aint no Bovine King, buts its pretty scrumdiddlyumptious.
  • JR
    Jacqui Riess
    Nov 3, 2025
    2.0
    We try and try to give this place chances. Yet again it has failed. Out of our order for 4 people totaling $46 we were missing 1 order of fri’s. 2 out of 3 burgers were made wrong. Ice cream Sunday was melting as they handed it to us. Plus it took us 20 minutes to get our food, which normally I would be half way happy because it would be fresh. While the patties were they couldn’t even put the burgers together the proper way. The chili looked and tasted old on the chili fries. Very disappointed. Not busy and still not able to get an order correct.
  • EE
    Ey
    Aug 25, 2025
    3.0
    I Only get ice cream service is terribly slow and building is a bit run down.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, BlizzardĀ® treats, GrillburgersĀ®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

It is open from 10:30 AM to 10:30 PM Sunday through Thursday, and from 10:30 AM to 11:00 PM on Fridays and Saturdays.