McDonald's

3.4
3484 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3431 Stockton Hill Road, Kingman, AZ
86409, United States

Hours

Reviews

3.4
3,484 reviews
5 stars
1,163
4 stars
699
3 stars
693
2 stars
339
1 star
590

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was tasteless, cold, or poorly prepared, with specific complaints about stale items and incorrect orders.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of communication.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in bathrooms and dining areas, with some customers describing unsanitary conditions.

Pricing

Many customers felt that prices were too high for the quality of food received, leading to dissatisfaction with value for money.

Efficiency

Service speed was inconsistent, with some customers experiencing long wait times and others noting quick service despite being busy.
  • 11
    117
    2 days ago
    1.0
    Took 20 minutes for our food. Doesn’t bring us napkins, ketchup or my sauce for my nuggets and is rude when I ask for them. I hate it here. Milkshake was literal water. 😢
  • 2V
    2996 Vortex
    2 days ago
    1.0
    Definitely done with McDonald's after I paid $4.29 for a small fry.... Heck a standard cheeseburger was $4.50. Not really interested in this food when I can go to 5 guys 50 feet away.
  • KN
    Kimberly Norman
    Nov 14, 2025
    1.0
    Ordered 4 spicy chicken, light mayo add bacon, got home and there was no lettuce on them. I called to complain and was told they would give me a quarter pounder meal. I wanted what I ordered and paid for. If I had wanted a quarter pounder meal that's what I would have ordered. The manager said he watched the video and there was lettuce put on them. Yeah, like 3 tiny pieces on each one. Completely bad customer service. I will be contacting corporate with pictures of the sandwiches.
  • KW
    K W
    Nov 9, 2025
    2.0
    Nothing. I waited over half hour for my food and never received it. Was told they didn't know where my food was.
  • SB
    Shaunah Bartlett
    Nov 8, 2025
    4.0
    It is definitely the better of the two McDonald's in Kingman. I find it so hard to believe that it's under the same management because the one on Stockton Hill I avoid. That employees here seem to be of a different caliber. They are friendly and efficient. The restaurant is above average for cleanliness for a fast food restaurant.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Kingman, AZ?

McDonald's is open daily from 5:00 AM to midnight.

Does McDonald's offer drive-thru service and what are its hours?

Yes, McDonald's has a drive-thru open every day from 5:00 AM to midnight.