Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
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Many customers reported that the food was tasteless, cold, or poorly prepared, with specific complaints about stale items and incorrect orders.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of communication.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in bathrooms and dining areas, with some customers describing unsanitary conditions.
Pricing
Many customers felt that prices were too high for the quality of food received, leading to dissatisfaction with value for money.
Efficiency
Service speed was inconsistent, with some customers experiencing long wait times and others noting quick service despite being busy.
11
117
2 days ago
1.0
Took 20 minutes for our food. Doesn’t bring us napkins, ketchup or my sauce for my nuggets and is rude when I ask for them. I hate it here. Milkshake was literal water. 😢
2V
2996 Vortex
2 days ago
1.0
Definitely done with McDonald's after I paid $4.29 for a small fry.... Heck a standard cheeseburger was $4.50. Not really interested in this food when I can go to 5 guys 50 feet away.
KN
Kimberly Norman
Nov 14, 2025
1.0
Ordered 4 spicy chicken, light mayo add bacon, got home and there was no lettuce on them. I called to complain and was told they would give me a quarter pounder meal. I wanted what I ordered and paid for. If I had wanted a quarter pounder meal that's what I would have ordered. The manager said he watched the video and there was lettuce put on them. Yeah, like 3 tiny pieces on each one. Completely bad customer service. I will be contacting corporate with pictures of the sandwiches.
KW
K W
Nov 9, 2025
2.0
Nothing. I waited over half hour for my food and never received it. Was told they didn't know where my food was.
SB
Shaunah Bartlett
Nov 8, 2025
4.0
It is definitely the better of the two McDonald's in Kingman. I find it so hard to believe that it's under the same management because the one on Stockton Hill I avoid.
That employees here seem to be of a different caliber. They are friendly and efficient. The restaurant is above average for cleanliness for a fast food restaurant.