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El Pollo Loco

3.5
(227 reviews)

Business Details

1969 E Beverly Ave, Kingman, AZ
86409, United States
(928) 377-1998

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Kingman, AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
1969 E Beverly Ave, Kingman, AZ
86409, United States

Hours

Reviews

3.5
227 reviews
5 stars
105
4 stars
31
3 stars
18
2 stars
26
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being dry or overcooked, while others praised the freshness and flavor.

Customer Service

Mixed reviews on customer service; some employees were noted for being friendly and helpful, while others were described as rude or inattentive.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and overflowing trash, which negatively impacted the dining experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for better order management and staff training.
  • PD
    Phil Dawson
    5 days ago
    4.0
    Drive through only. Chicken was good but sometimes it was dry.
  • JD
    John Dibert
    Feb 22, 2026
    2.0
    I've ordered pickup/delivery meals three different times, and I've had problems with all of them. The first two were shortly after the restaurant opened so I have them the benefit of the doubt. Saturday I ordered the third time for pick up and it was 20 minutes late, drinks weren't provided and chips were missing. Unfortunately, this was the last time I'll order from this restaurant.
  • PW
    Patrick Walton
    Feb 13, 2026
    4.0
    Good specials but had trouble communicating with a couple employees because they didn't speak English. Maybe I should learn Spanish?
  • GG
    Golden Goddess
    Feb 9, 2026
    3.0
    Even tho I didn't take pictures the food was good. I got a chicken bowl with avocado slices the lady charged me $1. 60 for 2 extra slices I feel like that was ridiculous. The habernaro chicken was nasty it taste like mustard.
  • ML
    Mrs Lichthardt
    Feb 3, 2026
    1.0
    Stopped to grab something to eat, but nobody behind the counter. Waited for a few minutes. When a younger man appeared, he didnt even GLANCE towards the dining room. Walked out. Do better.

Frequently Asked Questions About El Pollo Loco

What is the address of El Pollo Loco in Kingman, AZ?

El Pollo Loco is located at 1969 E Beverly Ave, Kingman, AZ 86409, US.

What are the opening hours of El Pollo Loco in Kingman?

El Pollo Loco is open daily from 10:00 AM to 10:00 PM.

Brand Certified Facts from El Pollo Loco

El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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