Mixed reviews on customer service; some staff received praise for friendliness and efficiency, while others were criticized for rudeness and poor attitude.
Food Quality
Customers enjoyed the ice cream and blizzards, but there were complaints about food items being cold or incorrect.
Cleanliness
The restaurant was generally reported as clean, contributing positively to the dining experience.
Service Speed
Service speed was inconsistent; some customers experienced long wait times, while others noted quick service.
Menu Limitations
Several customers expressed disappointment over the lack of burgers and certain menu items being unavailable.
JS
John Smith
Feb 19, 2026
1.0
The black lady manager is the absolute worst. Very bad attitude and slams your orders on the counter. Like it isn’t my food to begin with but I have standards when I deliver them to my customers. I’m understanding that when she gets overwhelmed she literally gives all her customers a bad experience here. Well you get what you pay for when you hire children to speak to adults the way they do.
Dairy Queen, del taco, Popeyes, are the absolute worst to pick up from.
Now obviously Dairy Queen employees are not all bad. It’s just one specific that gave me such a horrible attitude. Why I don’t know and I am aware it isn’t personal. But damn dude treat people with respect it isn’t hard. I once ran 3 restaurants as a Food&Beverage Manager never treat the people that pay my paycheck with disrespect.
MB
Mark Biggers
Feb 4, 2026
5.0
Love the blizzards.
JL
Jennifer L
Jan 24, 2026
5.0
Tyler gave incredible customer service. Lots of places I go to definitely need more employees like him. Store was clean and the atmosphere was great. I recommend this store to anyone in the area. Food was hot, fresh and delicious. Definitely coming back again.
SG
Sai Krishna G
Jan 20, 2026
4.0
We went in the morning and it was very busy. Only one person was working and he was handling both drive through and in store orders. The wait time was more than 20 minutes, but he was clearly trying his best. He even gave us a complimentary ice cream for the delay. Really nice customer service despite the rush.
JH
Jennifer Hurst
Jan 9, 2026
5.0
The turtle blizzard with added hot fudge mixed in was very good!