McDonald's

3.6
1216 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
170 W Continental Rd, Green Valley, AZ
85614, United States

Hours

Reviews

3.6
1,216 reviews
5 stars
488
4 stars
238
3 stars
186
2 stars
84
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times for orders, often exceeding 20 minutes, which contradicts the fast food concept.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication from staff regarding order fulfillment.

Food Quality

Feedback indicated dissatisfaction with food quality, including cold items, poor taste, and inconsistent preparation.

Customer Service

Many customers experienced rude or unhelpful staff, leading to a negative overall impression of service.

Pricing Concerns

Several reviews mentioned rising prices and perceived lack of value for money, with customers feeling that the quality did not justify the cost.
  • JS
    Jason Saunders
    6 days ago
    1.0
    Expensive artificial food
  • KS
    Kelly Sanchez
    Nov 15, 2025
    5.0
    Did drive through to get a mocha frappe 😋 to cool me down.
  • JJ
    Jared J
    Nov 13, 2025
    1.0
    Bad service charge wrong price
  • AA
    Anna
    Oct 16, 2025
    1.0
    Fast food by design is supposed to be cheap, fast and convenient as well as satisfying. McDonalds simply misses the mark on these basic considerations. Unfortunately the McDonald's on Continental seemingly has perfected these failures to an art form. Pricing is simply out of touch with real world reality. There is no visible equitable value in attempting to conduct business with this establishment. When I can sit down dine with tableside service cheaper, I'm left left asking, "why bother" with McFailed's. When drive thru simplicity has been replaced by disorganized chaos, any sense of convenience is overshadowed by consistently botched and bungled order proficiency. The flavorless science experiment with ingredients that l can't pronounce is routinely misrepresented as "food", it simply leaves me unmotivated to want to return. Sadly going without McDonald's is unfortunately becoming the preferred choice. Most people fail to plan, McDonald's on Continental apparently has aggressively planned to fail. Even the drive thru site plan just to order seems to be at odds with customer convenience. I'm done with McDonald's on Continental.
  • KM
    Kathy Madril
    Oct 15, 2025
    1.0
    Waited 30 min for 2 apple pies..had to talk to a Mgr before anything was done..was not busy. Only 1other customer.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 170 W Continental Rd, Green Valley, AZ?

McDonald's in Green Valley, AZ is open daily from 4:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open daily from 4:00 AM to midnight (12:00 AM).