McDonald's

3.3
3093 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
313 AZ-64, Grand Canyon Village, AZ
86023, United States

Hours

Reviews

3.3
3,093 reviews
5 stars
883
4 stars
624
3 stars
638
2 stars
327
1 star
621

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers expressed dissatisfaction with the high prices, often describing them as outrageous or indicative of price gouging.

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and a lack of assistance at the counter.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, many complained about overcooked or cold food.

Cleanliness

The restaurant was noted for being clean and well-maintained, with some customers appreciating the new building.

Ordering Experience

Customers were frustrated with the reliance on kiosks for ordering, which some found cumbersome and impersonal.
  • AA
    Aleksander Akimov
    3 days ago
    2.0
    It's just a McDonald's but prices are way jacked up!! Shame on you for bilking people on vacation with no other options. McDonald's is the place you should be able to get cheap food. Spend your money elsewhere!!
  • DH
    Davis Hickey
    4 days ago
    1.0
    I have lived here for quite a while now and can say, unequivocally, this is the *worst fast food restaurant I've been to in my 34 years of life.* You'll spend $25 to feed a single person (when you could get an entire decently made medium pizza for $23 just down the street and feed 3), your fries will be soft and saltless, your McChicken will be hard as cardboard (never bought a single one here that wasn't) and you have to approach the counter and spend 5 minutes trying to get someone's attention *just for a simple refill*. And all of that is to say nothing of their refusal to put a single trash can in their parking lot, leaving the tourists to trash this beautiful, wondrous environment we're all so lucky to enjoy. (So I hope you like watching elk and crows chew on garbage.) I have nothing against the employees, they're only doing things *how their management tells them to.* But do not eat here. You're better off driving 40 miles to Williams for fast food than eating here. I will say again. This is on *management*. No low-level employee there deserves fault for how their bosses choose to treat their customers. Unacceptable, even for a McDonald's.
  • AD
    austin dee
    Nov 8, 2025
    1.0
    Most expensive Mcdonalds in the world (not a joke). Makes Alaska and Hawaii Mcdonalds look cheap. They removed their 5 dollar meal deal due to it being affordable...
  • DD
    David
    Oct 29, 2025
    1.0
    If I could give this place negative stars I would. I went to the counter to order because all the self serve screens were in use. There were no prices posted. I ordered a large drink, 10 piece nugget, and a bacon quarter pounder. Came to $28.00. I almost crapped my pants. The nuggets were over cooked and tasted like cardboard. I could have had a steak dinner elsewhere for what I was charged.
  • VV
    Vamsi Varma
    Oct 29, 2025
    1.0
    I would have given a 0 if i had the option to. Nuggets that we ordered were stale and the customer service was pathetic. She was being rude since we pulled up the drive through. We asked for fountain drink with no ice and she gave us with ice. When asked about it she pulled the glass off our hands. I would never visit this location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Grand Canyon Village?

McDonald's in Grand Canyon Village is open daily from 5:00 AM to 11:00 PM for drive-through and in-person services.

Does McDonald's offer delivery service in Grand Canyon Village?

Currently, McDonald's delivery service is not available as the location is closed for delivery every day of the week.