Whataburger

3.8
284 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
1135 North Estrella Parkway, Goodyear, AZ
85338, United States

Hours

Reviews

3.8
284 reviews
5 stars
163
4 stars
28
3 stars
16
2 stars
16
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and lack of attention from staff.

Food Quality

Mixed reviews on food quality, with some praising the burgers while others criticized them for being poorly prepared or not meeting expectations.

Cleanliness

Some customers noted that the restaurant was clean, while others mentioned it was dirty or poorly maintained.

Customer Experience

While some customers had positive experiences with friendly staff, many expressed frustration over disorganization and lack of accountability.
  • KL
    Kylie Lane
    Dec 26, 2025
    1.0
    These people pay no attention, they rather spend time flirting and pushing eachother rather than even being professional. They still carry on a conversation for multiple minutes while you’re trying to get your food. Not only that, I ordered a green chili meal and a 3 pc tender with gravy. I completely focused on the fact that I had no gravy and then returned. Later to realize that I did not have the BURGER. These people pay no attention. No only that, they would do nothing to help about the burger. We paid 30$ for basically 15$ worth of food and they did nothing to help.
  • KG
    Kevin Gimber
    Dec 26, 2025
    1.0
    Absolutely ridiculous experience. We spent $65 on our order and somehow still had to beg for half of our food. We were missing multiple items and had to walk back up to the counter THREE separate times. Every single time, instead of apologizing or checking the order, we were met with the same stupid question: “Did you pay for it?” YES. We paid for it. Do you guys even READ the order?? What made it worse is that the employee was literally holding the receipt in her hand while still asking if we paid. Unreal. I ordered at the kiosk — my job was to order and pay, YOUR job was to make the food correctly. I should not have to repeatedly ask for food I already paid for just to eat my meal. To top it off, my wife ordered a salad, and they seriously asked if we paid extra for ranch. Ranch. For a salad. It comes with it. That alone tells me nobody there has any idea what they’re doing. This place is disorganized, careless, and annoying. Zero accountability, zero attention to detail, and zero customer service. I will not be coming back, and I strongly suggest others think twice before wasting their money here.
  • EE
    Erica
    Dec 23, 2025
    2.0
    Came from outta town and was looking forward to trying some of the burgers. With only two people in front of us in the drive thru it still took 20 minutes to get a couple burgers. The burgers weren't that good and very sloppy, like a mayo soup. Not good at all.
  • VR
    Verdell Rhett
    Dec 22, 2025
    1.0
    Went there to grab an burger around 8:30pm. Was asked to park, took 20 min for the burger to come out. As I sat there, I saw the yiung kids in there standing around drinking while one young lady was running the drive through and food outside. Im sure this locating will go downhill fast if this continues.
  • MS
    Michael Shear
    Dec 21, 2025
    3.0
    So the service was friendly but all wrong. The cashier rang up our order all wrong. Did not ring in some items. Did not ring other items correct. So I had to go back to cashier after looking at receipt to reorder the rest of our food. The wrong items we didn’t mess with just wanted to eat and get back on the road. Then some dude brings out our food but it’s missing a large fry and onion ring. So the. He takes all our food and brings it back behind the counter. Then comes back out and asks to see our receipt to double check the order. Then a couple minutes later the cashier brings out our complete order. It was just a funky situation. The food was ok. Nothing I would go out of my way for or say I was craving. The onion rings were pretty good though. The atmosphere was a semi dirty fast food restaurant. Burgers fo not come with ketchup on them and if you want cheese they charge 65c a slice. Would we eat here again? Sure, but again nothing we would go out of the way for.

Frequently Asked Questions About Whataburger

Where is Whataburger located?

Whataburger is located at 1135 North Estrella Parkway, Goodyear, AZ 85338, USA.

What are the operating hours of Whataburger in Goodyear, AZ?

Whataburger is open 24 hours a day, every day of the week.