Whataburger

3.8
245 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
1135 North Estrella Parkway, Goodyear, AZ
85338, United States

Hours

Reviews

3.8
245 reviews
5 stars
146
4 stars
24
3 stars
13
2 stars
15
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some reviews highlight friendly and attentive staff, while others report poor service and incorrect orders.

Order Accuracy

Multiple customers experienced issues with incorrect orders, particularly in drive-thru and delivery, leading to frustration.

Food Quality

Food quality is generally praised, with many customers enjoying the burgers and fries, though there are complaints about undercooked items and missing ingredients.

Cleanliness

The restaurant is noted for being clean and well-maintained, contributing positively to the dining experience.

Management Issues

Several reviews mention poor management and lack of responsiveness to customer complaints, impacting overall satisfaction.
  • JC
    Juan Contreras
    Nov 16, 2025
    1.0
    Shouldn't take 10 minutes to have someone come out and take my payment. If only the manager/supervisor actually cared though, they obviously don't.
  • TH
    Tyler Hollingsworth
    Nov 15, 2025
    1.0
    40+ minute wait for a single meal. Ordered a shake with it, was later told the shake machine was down and "Sorry, you already paid," Eventually a manager came out to refund me with cash, Manager was doing his best, but said staff was all new and there was nothing he could do, Won't be going back to this location.
  • OV
    O Valenzuela
    Nov 14, 2025
    1.0
    I usually enjoy Whataburger and have always had good experiences here. The food is great and the service is normally solid. However, during my recent visit I witnessed something that really concerned me. One of the younger employees wearing a blue shirt was acting very unprofessional. He kept greeting random friends who walked in by using foul language, giving them high-fives, and then went straight back to handling food without changing his gloves. That’s a big food-safety issue, and it definitely made me uncomfortable. I’m not trying to get anyone in trouble, but I hope management addresses this so the standards stay consistent with what customers expect from Whataburger.
  • LL
    Laura
    Nov 11, 2025
    1.0
    Everytime I tried to give this specific location a try they seem to disappoint! Waited 20 minutes for a burger and some cold fries. The burger was a mess and looked like they just tossed in the core of the lettuce in there. Super slow service and subpar food.
  • HP
    HECTOR PEDRAJO
    Nov 9, 2025
    5.0
    Great staff. Today, the managers truly inspired me with a simple but powerful action. During their walk-around, they noticed one of their team members taking his lunch. Instead of just passing by, they stopped, checked on him, and asked how he was doing and whether he needed anything. That moment spoke volumes. Leadership isn’t about titles — it’s about humanity. When managers value their people, they build trust, purpose, and pride. Human capital is the heart of any organization. When your employees feel supported, respected, and seen, your customers will always be in good hands.

Frequently Asked Questions About Whataburger

Where is Whataburger located?

Whataburger is located at 1135 North Estrella Parkway, Goodyear, AZ 85338, USA.

What are the operating hours of Whataburger in Goodyear, AZ?

Whataburger is open 24 hours a day, every day of the week.