Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers.
Order Accuracy
Many customers reported issues with incorrect orders and missing ingredients, leading to dissatisfaction.
Staffing Issues
Frequent mentions of understaffing and slow service, with customers waiting excessively for their orders.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Product Quality
Customers expressed disappointment with the quality and taste of smoothies, often describing them as bland or overly icy.
RK
Ryan K
Nov 11, 2025
1.0
Doors aren't open at 7AM and staff is extremely unfriendly in the morning. It was as if I was inconveniencing the worker by just showing up and placing an order. Apologies for stopping by.
KW
Kenny Watson
Nov 3, 2025
1.0
The women that work here are so lackadaisical and don’t care at all I get it not that glorious of a job but still show some sort of care all they do is talk and mess up orders
DD
Danielle Dean
Oct 3, 2025
1.0
Last night I went in and ordered a turkey bacon ranch but I asked for no lettuce and no tomato. I checked it before I left and it did have everything on it so I let the girl that works there know and she at first argued with me and then she said “fine I’ll remake it” then throws the original one away aggressively and walks to the back. She was so extremely rude, worst customer service I’ve ever had! It’s sad because I love this place but I will not go back if they have people like her working there!
VN
Veronica Nieto
Sep 29, 2025
3.0
Smoothie was pricey and did not taste very good. Bland and had a bit of a freezer burn aftertaste. Spent about 30 dollars on 3 smoothies. Will not be coming back.
MM
MARIAIAIAAA
Sep 15, 2025
1.0
Place itself was alright but everything else was horrible. I was here earlier today and i saw two workers first a girl and a man who i saw working alone. This isn’t the first time i’ve seen this . The whole time i was there I left and came back and still he was alone and still the other worker is nowhere to be seen? I’m a regular and i ALWAYS see this woman come in and she’s never to be seen. Everytime i’ve come here and i see the other worker only one worker is working. It’s upsetting that this establishment is letting this happen because at times it takes too long for my order to be made because only one worker is making smoothies..