Subway

3.0
216 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Goodyear Subway® Restaurant at 960 South Sarival Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
960 South Sarival Avenue, Goodyear, AZ
85338, United States

Hours

Reviews

3.0
216 reviews
5 stars
70
4 stars
29
3 stars
22
2 stars
11
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing ingredients, and delays in service, particularly with online orders.

Cleanliness and Hygiene

Several reviews mentioned unsanitary conditions, including dirty dining areas and improper food handling practices by staff.

Staff Training

Feedback indicated a lack of proper training among employees, leading to inefficiencies and poor customer interactions.

Product Availability

Customers frequently noted that the location was out of essential ingredients, impacting their ability to place orders.
  • RB
    Rodger B
    Oct 21, 2025
    1.0
    You usually get the same decent experience at every subway however this subway is pretty bad, I understand having new employees, but wow
  • PP
    Penelope Pimentel
    Aug 12, 2025
    1.0
    Horrible service. Under staff or something only one kid was working which I think the stress was getting to him. He was so rude! Not once did we get a hello or welcome in while we waited like 10 minutes to be asked if we needed anything? I did a pick up order and still wasn’t ready.
  • YP
    Yolanda Patterson
    Jul 12, 2025
    1.0
    Horrible customer service on 7.12 2025 at 5pm. When I walked into the establishment the male was in the process of finishing up what appeared to be a fairly large order with a female customer. The female coworker was in deep thought with whatever was happening on her cell phone. Neither individual acknowledged my presence. The female, while still holding her cellphone walks over and starts assisting her male coworker with getting condiments for the other customer instead of taking my order. Both continued to walk around and fail to acknowledge me as a patron. No professional courtesy or strong work ethics displayed. Who is hiring these individuals with such lackadaical dispositions? Needless to say, I politely left and took my business elsewhere. Zero stars from me.
  • AH
    ASHLEY hayes
    Jul 6, 2025
    1.0
    worst customer service ever.. not one word said to me and i got there 15 minutes AFTER my order way supposed to be ready i watched him make it.. again not one word in the 7 mins i was standing there
  • YY
    Yvettersss
    Jun 4, 2025
    1.0
    This is the WORST subway location. They never get the sandwich’s correct for an online order. The people are rude. And just overall a bad experience.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Goodyear?

The Subway is located at 960 South Sarival Avenue, Suite 112, in the Sarival Marketplace, Goodyear, AZ 85338.

What are the operating hours of the Subway at Sarival Marketplace?

The Subway is open Monday to Wednesday from 8:00 AM to 9:00 PM, Thursday and Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.