At Papa Johns Pizza in Goodyear, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Goodyear pizza for any occasion. Call us for pizza delivery in Goodyear or stop by 2403 N. Pebble Creek Pkwy for carryout to order the best pizza in Goodyear, along with breadsticks, wings, and more!
Numerous customers reported extremely long wait times for orders, poor customer service, and rude staff interactions.
Food Quality
Several reviews mentioned issues with food quality, including cold, burnt, or incorrectly made pizzas, as well as insufficient toppings.
Positive Experiences
Despite the negative feedback, some customers praised the pizza taste and noted good service from specific staff members.
Management Concerns
Multiple reviews highlighted problems with management, including unprofessional behavior and poor handling of customer complaints.
GG
Ghoulie Ghoul
1 day ago
1.0
I’m a regular Dasher and was at the Estrella Pkwy location yesterday. I was shocked and appalled by the behavior of the manager, Michelle. After a helpful young employee handed me a pizza bag for my pickup, Michelle immediately began yelling at her—right in front of me and at least two other customers.
The aggression was instant, completely unprovoked, and utterly lacking in professionalism. There was absolutely no reason to speak to a team member so harshly over such a simple request. It was uncomfortable and upsetting to witness.
If this is how Michelle treats her staff in front of customers, I can only imagine what happens behind closed doors. This kind of toxic leadership creates a hostile work environment and is unacceptable. I strongly urge management to take appropriate disciplinary action. No employee should be subjected to that kind of verbal abuse.
JJ
Jessie
Dec 24, 2025
1.0
Worst service ever. I try to give this place a chance but never again. So bad. I’ve contacted corporate and customer service. Over and an hour wait? What a joke this place is.
MG
Miranda Galindo
Nov 13, 2025
5.0
Great pizzas everytime I go clean I love this papa John’s
KD
Kirsten Dishman
Nov 10, 2025
1.0
I door dash and I get orders here frequently and I dread it every time because I know my orders are going to take forever. My last experience here, I was waiting for an order- was told it would be another 5 minutes until it was ready. I had three different employees ask me what order I was waiting for again as I was sitting here 20 minutes past the time I was supposed to pick up- turns out they basically forgot to put my last pizza in on time. Once my order was finally ready I was given zero apologies for the inconvenience. The staff here is unreasonably slow, has horrible customer service and doesn’t help or notice people in a timely matter for a store that is supposed to be strictly to-go orders.
DW
Denise Warner
Oct 31, 2025
1.0
This is the second time my order has taken well beyond the quoted pick up time. I ordered at 5:10, it said pickup was at 6:13. Arrived at 6:15 and was told it would be another 30-40 minutes! It's 2 medium pizzas and 10 wings! Then when I checked again they said my order still wasn't on the screen so it would be another 20 minutes. The manager with her cat leash and cat tail has no concept of what customer service is. This place is horrible and the employees get the brunt of it because the manager doesn't know how to run a store. 0/10
What are the operating hours for Papa Johns Pizza in Goodyear?
Papa Johns Pizza is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.
Does Papa Johns Pizza in Goodyear offer delivery services?
Yes, Papa Johns Pizza offers delivery services with no-contact delivery options available.
Can I order pizza online from Papa Johns Goodyear?
Yes, you can order carryout or delivery online via their website or mobile apps available on both iOS and Android platforms.
Where is Papa Johns Pizza located in Goodyear?
Papa Johns Pizza is located at 2403 N. Pebble Creek Pkwy, Ste. 111, Goodyear, AZ 85395.
What types of food and products does Papa Johns Pizza in Goodyear offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I check the menu for Papa Johns Pizza in Goodyear?
You can view their menu online at https://www.papajohns.com/order/menu or through their mobile apps.
Are there gift cards available for Papa Johns Pizza in Goodyear?
Yes, gift cards are available and can be purchased online through their official website.
What nearby services can customers visit along with Papa Johns Pizza?
Customers can also visit several nearby places such as Pebble Creek Chiropractic & Wellness for health services, Hair Studio NYC for beauty and hair salon services, and Pretty Nails & Spa for nail and spa treatments.
Are there real estate agents near Papa Johns Pizza in Goodyear?
Yes, there are multiple real estate agents nearby including Ruben Henao, Autumn Harrell REALTOR Keller Williams, and The AZ Performance Realty Team, which might be useful if you are relocating or looking for property in the area.
Is there a convenient way to stop by Papa Johns Pizza if I am visiting local beauty salons or barber shops?
Absolutely, Papa Johns Pizza is close to beauty and spa locations such as Gentlemen Chambers Barber Parlor and Blush Salon AZ, allowing customers to grab food before or after their appointments.