McDonald's

2.9
2934 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
632 North Estrella Parkway, Goodyear, AZ
85338, United States

Hours

Reviews

2.9
2,934 reviews
5 stars
786
4 stars
420
3 stars
417
2 stars
293
1 star
1,018

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and for in-store orders, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising individual employees while others reported rudeness and lack of attention.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and dining area, with complaints about trash and cleanliness.

Kiosk Ordering

The kiosk ordering system received criticism for being inefficient and leading to poor customer service, with many customers preferring face-to-face interactions.
  • AA
    April
    Nov 16, 2025
    1.0
    I ordered 2 of the quarter pounder w/cheese deluxe and there is no lettuce, 20 pc nuggets, 2 large fries and 1 medium fries and they were super cold when I got home. Mind you I live 2 minutes from this location. I feel like they gave me fries that were sitting out for a while. This location has been declining on their service. I don’t think I’ll be at this location anymore
  • MA
    Michael Aldredge
    Nov 16, 2025
    3.0
    Service was great friendly and fast getting through their morning drive through!
  • WS
    We all Shine
    Nov 12, 2025
    1.0
    So we now have 30 min to eat and move on at Mc donalds. We can't even enjoy our outings. How about we don't have to keep buying your food
  • CC
    Celine
    Nov 2, 2025
    1.0
    I’m a local, and this McDonald’s used to be my go-to years ago, but even back then, it was hit or miss. Now? It’s consistently frustrating. I don’t eat McDonald’s often, so when I do, I expect a simple, accurate order. That’s apparently too much to ask here. I’ve lost count of how many times I’ve had to walk in because something was missing or flat-out wrong. The staff is mostly teenagers, and it shows. The service feels careless and rushed. If you’re looking for reliability, this location isn’t it. Today’s experience was disappointing. I ordered a sausage McMuffin and got ham instead. I paid for two extra hashbrowns but only received one, and the orange juice that was supposed to come with my meal was missing entirely. Every part of the order was incorrect. It’s frustrating when something so simple gets messed up this badly. I really hope this location improves its attention to detail.
  • RC
    rudy Carrillo
    Oct 31, 2025
    1.0
    No monopoly pieces with any of our good that was suppose to have them how am I suppose to play when I get no pieces ?

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 632 North Estrella Parkway in Goodyear, AZ?

McDonald's at this location is open 24 hours a day, 7 days a week.

Is there a drive-thru available at this McDonald's and what are the hours?

Yes, there is a drive-thru that operates 24/7, open all day every day.