McDonald's

2.9
2949 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
632 North Estrella Parkway, Goodyear, AZ
85338, United States

Hours

Reviews

2.9
2,949 reviews
5 stars
788
4 stars
421
3 stars
421
2 stars
293
1 star
1,026

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 30 minutes for orders, both in drive-thru and inside the restaurant.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some employees praised for their friendliness while others were described as rude or inattentive.

Cleanliness

While some customers noted the restaurant's cleanliness, others reported unsanitary conditions, particularly in the bathrooms.

Food Quality

Several reviews mentioned issues with food quality, including cold or stale items, and complaints about the freshness of fries.
  • SS
    Shelby S
    4 days ago
    4.0
    It is a McDonald's nothing special just another McDonald's.
  • JG
    Jeannette Gomez
    Jan 4, 2026
    1.0
    The ice cream machine is out of service. It would be very helpful if a sign were displayed when it is not working, as customers end up waiting in line unnecessarily.
  • LS
    Latasha Seawood
    Dec 23, 2025
    3.0
    This McDonald's is the slowest and has the slowest thinking people working in it. Went to the drive through for fries.. waited a lil bit for them to take my order, paid at first window, drove to second window to pick up.. the girl walked right past me with my order to go to the third window.. I pull up to third window she goes back to the second window and asked me to reverse back to that window.. there are cars all behind me so it would have caused all us to back up. This slow girl is trying to direct us all to back up just so she can give me the order at the second window. Smh I got out and walked back to the second window and asked her why didnt you just walk it back up to the third window where im at instead of inconveniencing all the traffic in the drive thru.. duhhhhhhh
  • SA
    Sabrina Alvarez
    Dec 14, 2025
    1.0
    Gave me horrible food poisoning. The meat tasted weird so I stopped eating the burger. Now I’m in the emergency room.
  • TP
    The Popescus
    Nov 28, 2025
    5.0
    This is the first time that I visited the McDonald's location. We brought our small grandchildren in for breakfast this morning on black friday. I was amazed at how nice is McDonald's is. It looks like it's fairly new to me. I don't understand the low stars for this location. Everything was very clean and the restaurant and there was also hand sanitizer available. There was nice music playing which was made it a nice enjoyable place to eat. All the staff were so friendly which really made the biggest difference of all. The food was good, and we didn't have a long wait . As far as McDonald's go, I really like this location and I would definitely visit again. I would like to acknowledge Deanna, who we talked to when we were at the restaurant. She was cleaning tables and I apologized to her because our eight month old grandson was throwing food on the floor. He was so gracious and told us not to worry about it and that she had small ones at home too. She just really displayed great customer service as well as everyone else that we interacted with.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 632 North Estrella Parkway in Goodyear, AZ?

McDonald's at this location is open 24 hours a day, 7 days a week.

Is there a drive-thru available at this McDonald's and what are the hours?

Yes, there is a drive-thru that operates 24/7, open all day every day.