McDonald's

2.8
1208 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17640 W Elliot Road, Goodyear, AZ
85338, United States

Hours

Reviews

2.8
1,208 reviews
5 stars
314
4 stars
174
3 stars
168
2 stars
106
1 star
446

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or old items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Numerous customers noted that the restaurant was dirty, with overflowing trash and unclean tables.

Management Issues

Several reviews pointed to a lack of effective management and training, contributing to the overall poor experience.

Inconsistent Experience

While some customers had positive experiences, they were overshadowed by the majority of negative feedback regarding service and food.
  • KA
    Kurtis Archibald
    2 days ago
    1.0
    Probably the worst McDonald’s ever in a great neighborhood they do not pay attention to you when you come in and there’s multiple people at the kiosk. I was waiting in line for 10 minutes before I had to ask someone for help at the register. It’s a little ridiculous.
  • JT
    Jacob Tedesco
    Nov 9, 2025
    1.0
    When the victuals were brought forth, the fries were chill’d and the breading of the nuggets lacked all crispness
  • AH
    Alex Hazen
    Nov 2, 2025
    1.0
    If I could give zero stars, I would happily. Worst experience ever. 30 min stuck in drive thru. Then they asked me to go to the front to get the food. Wrong name on order. Then they couldn't figure out what happened. Waste of time. Don't go here
  • RS
    Rosemary Salazar
    Nov 1, 2025
    1.0
    Food is good 👍 But the service is what kills it. Gone here many times and its always an issue. When ordering a hot coffee in the drive-thru the lady didnt not cap it right and rushed to give it to my sister who was in the driver's seat and spilled the hot coffee on her and didnt even apologize or help she just rushed us out of the drive-thru. Every visit since the monopoly came out they've refused to give me my stickers. The first few days they weren't even using the food wrappers that had the stickers either. Everytime they dont give me my stickers I mentioned it and they fought me about it and I never get it.
  • LW
    Liz Willis
    Oct 24, 2025
    1.0
    Well, i don't usually come to McDonald's but I was like how can they get a ice cream cone wrong right. Well they told me to wait. I waited 15 min people staring honk asking why it was taking so long to take my the order. Forgot only taking orders in 1 lane. This place is so busy all the time.

Frequently Asked Questions About McDonald's

What are the regular operating hours for dine-in at McDonald's in Goodyear, AZ?

McDonald's in Goodyear, AZ is open daily from 5:00 AM to midnight for dine-in service.

During what hours is the drive-through open at this McDonald's location?

The drive-through is open daily from 5:00 AM to midnight.