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McDonald's

3.1
(2989 reviews)

Business Details

13870 W McDowell Rd, Goodyear, AZ
85395, United States
(623) 535-5628
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13870 W McDowell Rd, Goodyear, AZ
85395, United States

Hours

Reviews

3.1
2,989 reviews
5 stars
877
4 stars
501
3 stars
504
2 stars
295
1 star
812

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Many reviews highlighted the restaurant's dirty conditions, including unclean tables and bathrooms.

Staff Attitude

Feedback indicated a mix of staff attitudes, with some employees being friendly and helpful, while others were described as rude or unhelpful.

Food Quality

Several customers noted issues with food quality, including cold or overcooked items and missing components in orders.
  • QK
    Q Ku
    2 days ago
    1.0
    Food wasn't right here, same sandwich with a different taste DO NOT CHOOSE THIS LOCATION. DIRTY DINING ROOM IGNORANT STAFF LAZY STAFF GOSSIPY STAFF FILTHY NO ACKNOWLEDGEMENT.
  • NS
    Nora Sanchez
    3 days ago
    1.0
    I ordered 2 hashbrown an egg sausage McMuffin. And got no hashbrowns and two McMuffins with no egg. I should have checked but I was in a rush. WARNING CHECK YOUR BAG BEFORE U DRIVE OFF. SMH
  • MU
    Mason Upleger
    Feb 18, 2026
    1.0
    Ordered some drinks from this location with some co-workers. McDonald's did not provided ANY straws + none of our drinks were labeled so we did not know what each drink was. On top of that one of the drinks looked so disgusting and watered down. Two GIANT thumbs down to this McDoanld's.
  • MG
    Martha Greenleaf
    Feb 16, 2026
    1.0
    Always order the value meal with the double cheeseburger at other McDonald's they always come with tomato which I love first time coming here and I got my order after everyone had order in line I already had put in My mobile order while I drove there and still was the last person to get it and to top it off my cheeseburger had no tomatoes.
  • PB
    Perscilla BARRIOS
    Feb 10, 2026
    1.0
    The server at the second window on February 10th 2026 at 9:15 am (white lady ) was so rude !!! Offer a misunderstanding, and I had literally told her I had no problem paying for the correct item versus her. Just try to give it to me. I had asked for a large caramel iced coffee with caramel drizzle around the cup. They charged me for extra caramel syrup instead of the drizzle, which I understand I get people messed up and I’m literally telling you I will pay for it it’s not a problem for you to cop a attitude and be rude about it after you tell me that well this is what she made and this is what you have to take if you want to change it get back in line after just waiting 15 minutes absolutely not and I normally really don’t go in unless I really had a bad experience, but I refuse to sit there and hear you when you said sorry I’m cranky this morning so you know what you’re doing

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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