McDonald's

2.9
313 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1100 N Estrella Pkwy, Goodyear, AZ
85338, United States

Hours

Reviews

2.9
313 reviews
5 stars
89
4 stars
38
3 stars
50
2 stars
31
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20-30 minutes for orders.

Food Quality

Many reviews highlighted issues with food quality, including cold or stale items and incorrect orders.

Staffing Issues

Several customers noted that the location appeared to be short-staffed, impacting service and cleanliness.

Customer Service

There were numerous complaints about poor customer service, including rude staff and lack of accountability.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and food handling concerns.
  • MR
    Maritza Rodriguez
    3 days ago
    1.0
    I ordered two 6piece happy meal and the chicken nuggets smelled bad and taste like they were made in old oil, aswell as the fries, they were cold and taste like they were old and made on old cooking oil. I had to throw away the food, I dont want to feed my kids this and them getting sick. I will not come back here again
  • OO
    onebadscientist
    Dec 17, 2025
    1.0
    I should have known when several things on the menu were unavailable to not go here. They made us wait 20 minutes in the drive thru before I said Hello. No apologies, just told to wait more!!!! After the line cleared because it did and they've till weren't serving people we just left. Won't be going back to this location.
  • SJ
    Sharon Jacobs
    Dec 13, 2025
    2.0
    My daughter and I visited this location yesterday morning around 9:45 AM. The restaurant appeared to be short-staffed, though there was a very nice young lady doing her best to manage the counter and assist customers. However, the location definitely needs additional staff, especially for cleaning, order handling, and front counter support. We placed an order for the Big Breakfast with Hotcakes. The item did not appear on the order screen, but the food came out almost immediately, which surprised us. Unfortunately, once I got home, I noticed the white round egg did not smell right, and the pancakes did not seem fresh. Overall, the quality of the food was very disappointing. Additionally, we attempted to scan our QR code to receive rewards points through the app. The cashier tried to manually enter it, but it did not work, so I was unable to earn or add my points for this visit. Overall, this experience was disappointing, and I hope the location can improve staffing, food quality, and app rewards processing moving forward.
  • YM
    Yvette Moran
    Nov 8, 2025
    5.0
    Aumarion & Bryant were amazing! We usually dread coming to McDonalds because the service sucks and the food never taste fresh. BUT these two gentlemen had great customer service and the food was nice and hot. We didn’t even have to ask for extra pickles. We watched as they worked efficiently and how great they attended their customers. We now know which one to go to 😉
  • LS
    Laura Stamm
    Nov 8, 2025
    1.0
    Waited at least 10 minutes for my order and the person that was bringing food out had no clue about order

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Goodyear, AZ?

McDonald's in Goodyear, AZ is open daily from 7:00 AM to 11:00 PM, with earlier opening at 6:00 AM on Fridays, Saturdays, and Sundays.

When is the McDonald's drive-through open?

The drive-through operates from 7:00 AM to 11:00 PM on weekdays, and from 6:00 AM to 11:00 PM on Fridays, Saturdays, and Sundays.