Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 20-30 minutes for orders.
Food Quality
Many reviews highlighted issues with food quality, including cold or stale items and incorrect orders.
Staffing Issues
Several customers noted that the location appeared to be short-staffed, impacting service and cleanliness.
Customer Service
There were numerous complaints about poor customer service, including rude staff and lack of accountability.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty tables and food handling concerns.
MR
Maritza Rodriguez
3 days ago
1.0
I ordered two 6piece happy meal and the chicken nuggets smelled bad and taste like they were made in old oil, aswell as the fries, they were cold and taste like they were old and made on old cooking oil. I had to throw away the food, I dont want to feed my kids this and them getting sick. I will not come back here again
OO
onebadscientist
Dec 17, 2025
1.0
I should have known when several things on the menu were unavailable to not go here. They made us wait 20 minutes in the drive thru before I said Hello. No apologies, just told to wait more!!!! After the line cleared because it did and they've till weren't serving people we just left. Won't be going back to this location.
SJ
Sharon Jacobs
Dec 13, 2025
2.0
My daughter and I visited this location yesterday morning around 9:45 AM. The restaurant appeared to be short-staffed, though there was a very nice young lady doing her best to manage the counter and assist customers. However, the location definitely needs additional staff, especially for cleaning, order handling, and front counter support.
We placed an order for the Big Breakfast with Hotcakes. The item did not appear on the order screen, but the food came out almost immediately, which surprised us. Unfortunately, once I got home, I noticed the white round egg did not smell right, and the pancakes did not seem fresh. Overall, the quality of the food was very disappointing.
Additionally, we attempted to scan our QR code to receive rewards points through the app. The cashier tried to manually enter it, but it did not work, so I was unable to earn or add my points for this visit.
Overall, this experience was disappointing, and I hope the location can improve staffing, food quality, and app rewards processing moving forward.
YM
Yvette Moran
Nov 8, 2025
5.0
Aumarion & Bryant were amazing! We usually dread coming to McDonalds because the service sucks and the food never taste fresh. BUT these two gentlemen had great customer service and the food was nice and hot. We didn’t even have to ask for extra pickles. We watched as they worked efficiently and how great they attended their customers. We now know which one to go to 😉
LS
Laura Stamm
Nov 8, 2025
1.0
Waited at least 10 minutes for my order and the person that was bringing food out had no clue about order
What are the regular opening hours of McDonald's in Goodyear, AZ?
McDonald's in Goodyear, AZ is open daily from 7:00 AM to 11:00 PM, with earlier opening at 6:00 AM on Fridays, Saturdays, and Sundays.
When is the McDonald's drive-through open?
The drive-through operates from 7:00 AM to 11:00 PM on weekdays, and from 6:00 AM to 11:00 PM on Fridays, Saturdays, and Sundays.
Does this McDonald's location offer delivery service?
McDonald's delivery is available daily from 7:30 AM to 10:00 PM.
Can I order food from McDonald's using a mobile app?
Yes, you can order from McDonald's using the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's Goodyear?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's have facilities for customers with disabilities?
Yes, McDonald's has wheelchair accessible entrance, seating, and restroom.
What services does McDonald's Goodyear offer?
Services include Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby shopping options when visiting McDonald's on N Estrella Pkwy?
Yes, Walmart Goodyear is nearby, offering a superstore and department store with extensive shopping options, ideal to visit before or after McDonald's.
Are there any nearby transit or convenience services near McDonald's?
Coinstar and First Convenience Bank are nearby, which can be convenient for banking or coin exchange needs during your visit to McDonald's.
What entertainment or rental services are close to McDonald's in Goodyear?
Redbox kiosks nearby provide video and video game rentals, as well as other retail services, perfect for grabbing entertainment options alongside your meal.