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Jimmy John's

3.8
(198 reviews)
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Business Details

13824 W McDowell Rd, Goodyear, AZ
85395, United States
(623) 536-5194
https://locations.jimmyjohns.com/az/goodyear/sandwiches-2006.html

About

Sandwich Restaurant

Location

Jimmy John's
13824 W McDowell Rd, Goodyear, AZ
85395, United States

Hours

Reviews

3.8
198 reviews
5 stars
100
4 stars
35
3 stars
15
2 stars
16
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and helpful staff while others faced poor customer service and long wait times.

Food Quality

Mixed reviews on food quality; some enjoyed the sandwiches while others complained about portion sizes, freshness, and preparation.

Cleanliness

Concerns were raised about cleanliness, particularly in the bathrooms and kitchen areas, affecting customer comfort.

Delivery Issues

Numerous complaints about slow delivery times, with some customers expressing frustration over late or incorrect orders.

Pricing Concerns

Customers noted that prices seemed high for the quality and quantity of food received, leading to dissatisfaction.
  • MV
    Mike Vuckovich
    2 days ago
    1.0
    I have been waiting almost an hour for our order! Jimmy John’s is no longer freaky fast they are very slow. This is ridiculous, called manager and excuse is no drivers at night, third party to Uber Eats. While I watched the driver sit at Walgreens for 20 min waiting for her to pick up my order! Never again!
  • BH
    Bryan Henry
    2 days ago
    5.0
    Friendly service and fast preparation the bread was fresh and soft just the way I like it Meats and toppings were perfect!
  • AJ
    Adalino Figueroa Jr.
    Feb 15, 2026
    1.0
    Slowest Jimmy John’s location I have ever been too!!
  • KR
    Katie Baley REALTOR
    Jan 12, 2026
    5.0
    Excellent service each time. Staff is very friendly, and my sandwiches are prepared fast and accurately!
  • PC
    Paul Chen
    Dec 27, 2025
    1.0
    Scary quite with no music in the building. It was late night with 2 young employees with no head covering(why? open cap does not count) and work on the food preparation station. Very concerned they have not received health code training.
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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