Customer Service
Numerous reviews highlighted rude and dismissive staff, with many customers feeling unwelcomed and frustrated by the lack of basic customer service.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and poor handling of special requests.
Speed of Service
Many customers experienced long wait times for their orders, contradicting the 'freaky fast' promise, with some waiting over an hour for delivery.
Food Quality
Several reviews mentioned hard bread and poorly made sandwiches, leading to dissatisfaction with the overall food quality.
Cleanliness
Customers noted that the restaurant was often dirty, with unclean tables and food preparation areas.