Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.
Speed of Service
Customers frequently noted that the service was not 'freaky fast' as advertised, with long wait times for both in-store and delivery orders.
Food Quality
Several reviews mentioned hard bread and unsatisfactory sandwich quality, leading to disappointment among customers.
Cleanliness
Some customers pointed out cleanliness issues within the store, including dirty floors and unkempt preparation areas.