Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Goodyear,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
1,230 reviews
5 stars
663
4 stars
269
3 stars
127
2 stars
73
1 star
98
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being delicious and flavorful, particularly the chicken, though there were complaints about dryness and inconsistency in portion sizes.
Service Issues
Multiple reviews highlighted poor customer service experiences, including rude staff, incorrect orders, and long wait times, particularly in the drive-thru.
Cleanliness and Atmosphere
The restaurant was noted for being clean and having a pleasant atmosphere, although some customers reported issues with the dining experience due to service.
Order Accuracy
Several customers expressed frustration over missing items or incorrect orders, indicating a need for improvement in order accuracy.
Value for Money
While some customers felt the food was overpriced for the portion sizes, others appreciated the value of family meals and the quality of the food.
- APAshley PalafoxNov 14, 20255.0Always a pleasant experience when I come to this location. The management and staff are so kind, and attentive Definitely my favorite Pollo Loco location!
- GVGuillermo VegaNov 11, 20253.0I am a big fan of grilled chicken, but this is the first time I see a location adding too much oil on its chicken. I constantly needed napkins to clean the oil from my hands.
- JFjan foxNov 6, 20255.0El Pollo Loco is one of my absolute fav’s. Chicken dinner with sides is my fav. Been coming for years since the early days in Costa Mesa!
- TBTracey “QEENY” BatesOct 30, 20254.0I went though the drive through. Service was quick. Food was delicious.
- JJJosephOct 22, 20255.0Love this place. Its me and my son's favorite Wednesday spot.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Goodyear, AZ?
El Pollo Loco in Goodyear, AZ is open every day from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Goodyear?
It is located at 13233 W Mcdowell Rd, Goodyear, AZ 85395, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for their menu items.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa as payment options.
How is the chicken prepared at El Pollo Loco?
The chicken is marinated in a special recipe of herbs, spices, fruit juices, and garlic, then fire-grilled on open-flame grills before being hand-cut for dishes.
Can I order El Pollo Loco food through their app?
Yes, you can order through the El Pollo Loco app available on the App Store or via their online menu link.
Does El Pollo Loco provide catering services?
Yes, catering services are available at El Pollo Loco in Goodyear, AZ.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to customers.
What fast food restaurants are located near El Pollo Loco?
Nearby fast food restaurants include Wienerschnitzel and Tastee Freez, which offer additional quick dining options around the area.
Are there any fitness or recreational spots near El Pollo Loco?
Yes, Knockout Fitness, a boxing and martial arts club, is nearby for fitness enthusiasts who want to work out before or after dining.
What shopping and entertainment options are near El Pollo Loco?
Nearby you can find Captain Book bookstore, Brass Armadillo Antique Mall, and Tabletop Wargamers hobby shop, providing varied shopping and entertainment experiences.