Einstein Bros. Bagels

Reviews

• SV

  Samantha VanArman

  4 days ago
  5.0
  This location really does make people fufilled. They fill up your tummy and your soul. When I go in, I feel like a valued person. Their genuine smiles and calling me by name. They know my order without me even telling them anymore. There is a new manager, Michael. He's been nothing but kind and all the workers seem to really enjoy him. The food is the best. Most places your go is hit or miss. This place hits the bullseye every time.
• PP

  Patrick

  5 days ago
  5.0
  I had a great experience at Einstein Bros. Bagels! The food was fresh, flavorful and made exactly how I ordered it. The service was just as impressive. The entire staff was friendly and welcoming. I was able to speak with the manager, Michael about how impressed I was with everything. His great leadership definitely shows in the teams performance. It is so nice to go somewhere the delivers both excellent food and outstanding customer service. I'll definitely be back!
• DJ

  Dustin Johnson

  Feb 18, 2026
  4.0
  [UPDATE]: The management team reached out and truly made things right. I really appreciate them following up and taking the feedback seriously. I’ll definitely be back! ______ Came in around 1:30 PM today and left pretty disappointed. The employee at the counter was visibly unenthusiastic from the moment I walked in — stood at the register with her arms crossed while I tried to figure out what was in an unlabeled tray. When I waved her over, she pulled her earbuds out and identified the bagel in a way that felt more annoyed than helpful. Ordered a dozen bagels pre-sliced to go. Got home and they were barely sliced — more like scored than actually cut through. Small thing, but when you’re paying for a specific prep it matters. I like Einstein bagels themselves, which is why this was disappointing. The product is good but the service today was a miss. Hopefully just an off day.
• AR

  Ana Rodriguez

  Feb 18, 2026
  4.0
  Tiffany deserves 5 stars! Because of her, my order was fixed quickly and kindly. I had asked two other employees if they could just make the coffee into iced coffee because my sister made a mistake, and they declined. They explained that I would have to reorder it. When they left I asked what the difference was and Tiffany kindly explained it, but it still didn’t make sense to me — especially after I checked the app and saw that the hot coffee was actually more expensive than the iced coffee. It seemed to me the other 2 employees just didn't want to do it. I told Tiffany I would pay the difference but she gladly just made it for me. But just so you know your iced coffee was cheaper per your app. I asked Tiffany if she could switch it to iced instead, and she happily helped me without any hesitation. She was understanding, patient, and willing to fix the issue, unlike the others. I really appreciated her positive attitude and great customer service. Thank you, Tiffany! PS: the only reason I'm giving 2 on the service was because of your other employees
• SC

  Sara C

  Feb 17, 2026
  1.0
  When you walk in there is 2 signs saying order here and pay here. This morning around 8am-9am I was in front of the Order here sign and the workers purposely ignored me until 10-15 mins later they told me to go to the “pay here” side to order. Afterwards my coffee was taking 30 mins when I only ordered 2 small hot coffees. Everyone else got theirs before mine and my coffees were not that good and watered down. It is now 9:30am and they are having people order at the “order here” side. So the workers are doing this on purpose and they are picking and choosing who they want to serve. It was not even busy at this time and I still had horrible service. Einstein bros. needs to hire better workers. Not coming back here again.

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