Dunkin'

3.1
844 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Goodyear, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
211 N Estrella Pkwy, Goodyear, AZ
85338, United States

Hours

Reviews

3.1
844 reviews
5 stars
311
4 stars
106
3 stars
82
2 stars
80
1 star
265

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several mentioning specific employees who were dismissive or sarcastic.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and missing components, leading to customer frustration.

Product Availability

Customers frequently complained about the unavailability of popular items, such as specific donuts and drinks, which were often out of stock.

Wait Times

Long wait times were a common theme, with many customers noting delays in both drive-thru and in-store service.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, particularly mentioning Francisco and Donna.
  • SM
    Sam M
    Nov 15, 2025
    2.0
    830 in the morning on a Saturday and they're all out of omelette bites. Not the first time this has happened but I'm surprised that they're completely out on a weekend.
  • DP
    Dana Powell
    Nov 5, 2025
    3.0
    This was my first and might be my last time trying Dunkin’ coffee. I recently ordered a small pumpkin spice cold brew/latte, and while my interaction with the employees was nice, the drink itself made me feel really icky and gross afterward. The girl at the window started off sounding like she might’ve been having a rough day, but once we talked, she was actually really pleasant and helpful. She even took the time to explain low-calorie options, which I appreciated. Unfortunately, the coffee just didn’t sit right with me at all, which was disappointing after such a positive interaction.
  • SE
    Shanna Encinas
    Oct 25, 2025
    1.0
    Ordered 25 munchkins, disappointed they didn't have the glaze ones. Got chocolate and blueberry. They were very sticky and chewy. Like they had been frozen or something. Didn't taste right. Ordered a strawberry drink and it took forever they kept making drinks for the drive thru. Then we made a comment and the girl was like I'm making it now and another girl was sarcastic saying sorry for the wait... Not a good experience and wasn't even given a receipt. Won't go back
  • CT
    Caroline Tejada
    Oct 20, 2025
    5.0
    Always a Pleasure to See Francisco! ⭐️⭐️⭐️⭐️⭐️ Francisco is always smiling, friendly, and welcoming at Dunkin’ Donuts on 211 N. Estrella Pkwy in Goodyear. He goes above and beyond to make sure my order is correct and brings such great positive energy — always a pleasure to see him!
  • AG
    Armando Gonzalez
    Oct 16, 2025
    1.0
    First time in years that I wanted to give Dunkin a try . I pull up at 7:05pm and ask to try their wrap . Mind you their open till 10pm and the team member says “unfortunately we are cleaning the oven is there anything else we can get you” . Like who knows maybe I’m willing to wait but not even an option to wait while they finish. So I’m like okay well let’s do a coffee I guess . Her response after giving her my order “sorry we are out of caramel foam , is vanilla okay?” Like whaaaaat ? No it’s not lol . First and last time I go .

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Goodyear, AZ?

Dunkin' Goodyear is open Monday to Friday from 4:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services although curbside pickup availability may vary.