Customer experiences with service are mixed, with some praising friendly staff while others report rude or unprofessional behavior.
Food Quality
Food quality is inconsistent, with reports of cold or improperly prepared items, but some customers enjoyed their meals.
Cleanliness
The restaurant's cleanliness is often mentioned, with some customers noting a clean environment while others reported unpleasant odors.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect orders.
Ice Cream Satisfaction
Customers generally enjoy the ice cream offerings, particularly the Blizzards, although there are complaints about specific items being poorly made.
GG
GGreg Ggreg
Nov 15, 2025
5.0
Got a strawberry, banana and hit fudge shake. So delicious. Staffing was great and very helpful.
PJ
Pat Jarrett
Nov 9, 2025
1.0
not one to leave negative reviews but this was the worst service i have ever experienced. only one person ahead of us and it took 20 minutes for them to take a small order in front of us and then they had us wait becuase they had som many things messed up. We finally just walked out along with several folks behind us. This people need management, leadership, and please get this folks some training. first time there and will never go back. Not good DQ, you better get your folks trained and impliment some process.
PP
Phil
Nov 6, 2025
5.0
Staff was really lit, we had a great conversation and joked around.
They gave us plenty of time to revue the menu and make our selections
Hot fridge and cupfection to go!!!
Awesome time.
JL
Jeff Lease
Oct 25, 2025
5.0
It's Dairy Queen for god sakes!! They never change, that's because it's freaking Dairy Queen!!
I really enjoy Dairy Queen
ML
Maria De lucas
Oct 22, 2025
5.0
Muy limpio el restaurant en general la comida muy buena
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Goodyear, AZ?
Dairy Queen Grill & Chill is open from 10:00 AM to 11:15 PM Monday through Thursday and Sunday, and until 12:15 AM on Fridays and Saturdays.
Is Dairy Queen Grill & Chill in Goodyear family-friendly?
Yes, this location welcomes families and offers booster seats, high chairs, and is wheelchair accessible.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburger®, chicken strip baskets, and signature shakes and malts.
Does this Dairy Queen location have a drive-thru service?
Yes, it offers a drive-thru service for convenient order pickup.
Is outdoor seating available at Dairy Queen Grill & Chill in Goodyear?
Yes, there is outdoor seating available for customers.
Are there restroom facilities at Dairy Queen Grill & Chill?
Yes, the location has restroom facilities for customers.
How can I place an order at Dairy Queen Grill & Chill for pickup?
You can place a pickup order online through their official ordering website.
Are there any nearby places where I can enjoy more dining options after visiting Dairy Queen?
Yes, nearby you can find 'Booty's Wings Burgers and Beer' for burgers and wings, 'Majerle's Sports Grill' for a sports bar experience, and 'Buffalo Wild Wings' for American fare and bar settings.
What beauty and spa services are available near Dairy Queen Grill & Chill?
Nearby beauty and spa options include 'Hair Ect.', 'SophxSkinn', 'The Remedy Salon', 'Senior's Barber Shop | Goodyear AZ', 'QTK Nails', and 'M Salon And Spa'. These make it easy to combine a visit to Dairy Queen with some pampering.
What other amenities or services are located near the Dairy Queen Grill & Chill at 13365 W McDowell Rd?
In addition to dining and beauty services, nearby amenities include 'RockItCoin Bitcoin ATM' for financial services, 'Estrella Day School' for education, and 'National Bank of Arizona' for banking needs, providing a well-rounded neighborhood experience.