McDonald's

2.9
792 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7138 E US Highway 60, Gold Canyon, AZ
85118, United States

Hours

Reviews

2.9
792 reviews
5 stars
211
4 stars
119
3 stars
107
2 stars
78
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting over 20 minutes for simple orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback indicated a lack of friendly and helpful customer service, with many customers experiencing rudeness from staff.

Food Quality

Many customers complained about cold, stale, or poorly prepared food, with some describing it as inedible.

Operational Issues

Several reviews mentioned the location closing early or being unable to fulfill orders due to staff shortages or equipment issues.
  • GG
    Greg Gierling
    2 days ago
    1.0
    I waited 50min!!! in the drive through during breakfast. They told me since I ordered steak I would need to park after I paid fine I get that. However 25 extra minutes after parking I still didn’t have my food. When the food finally came out I got home and nothing was what I ordered. No steak, no McGriddles, nothing at all what I ordered. The ownership really needs to evaluate the staff and if they should continue business. Please avoid at all costs!! Only nice spot was the young lady working the window very nice and apologetic.
  • MB
    Morgan Biley
    Oct 29, 2025
    1.0
    Was in the drive thru line for 15 minutes just for a Dr. Pepper and a fry. When I finally got my food the Fry's weren't even warm
  • BB
    Barbara Barney
    Oct 28, 2025
    1.0
    I have never been turned down for service and asked to leave after an error on the stores side. They haven't updated their menus and they still show 99cents for an ice cream. Not only did the manager refuse to honor the listed price, but he took away my free ice cream reward that I was attempting to use. On another occasion I came into to order an ice coffee before work, it was 30 mins before they were even scheduled to close. There wasn't a single person behind me. I guess brewing a cup of coffee is also too difficult for this same evening manager with the curly hair. If customer service and food listed at the correct price are what you are looking for, this is not the place to go. Jack n the Box down the street has excellent friendly service and serves coffee all day without ever telling you they are done making that for the day.
  • JD
    James Dornan
    Oct 24, 2025
    1.0
    Welcome to 2025. Nobody to take your order or help you if you need something that didn’t come out with you initial order. Pay top dollar to order your own food from a screen and hope it’s right because the staff won’t help. I miss the 90s.
  • AA
    Angi Ang
    Oct 20, 2025
    1.0
    Worst McDonald's for years now. Super slow service. Do not come to this McDonalds unless you want to wait 20+ minutes for a small order. ( 1 breakfast sandwich and a coke)

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Gold Canyon, AZ?

McDonald's in Gold Canyon, AZ is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru operates daily from 5:00 AM to 10:00 PM.