McDonald's

Reviews

• TN

  Thinh Nguyen

  4 days ago
  1.0
  I ordered to pickup via the app for double filet-o-fish here today and yesterday around 7pm, both time they only put one piece of fish in. Yesterday, they wouldn't refund the mistake via phone when I discovered the wrong order after getting home and told me that they only refund if I come back in store which makes no sense. Today, I tried to order the same thing and make sure to check the food right away. Lo and behold, they also put only one piece of fish in it again. Always check for foods before leaving if order for pickup folks!
• WJ

  Wesley Johnson

  Apr 5, 2026
  5.0
  I don't go to McDonalds very often as the service and food quality has seemed lacking lately. My girlfriend's son wanted to go so I took him and was pleasantly surprised. They let us order at the counter and brought the food hot and fresh to our table. The service was friendly and fast. This is the best McDonalds I have been to in the last 20 years.
• KV

  Kristen VonGerichten

  Apr 1, 2026
  1.0
  This is the absolute worst McDonald's restaurant in Glendale! The staff is slow and incompetent! The Shift Manager on duty during the week does not have control over his staff and appears to not be a "team player" himself. Food is ALWAYS cold and the orders seem to be seldom correct. THIS LOCATION IS AWFUL!!! DO YOURSELF A FAVOR AND DRIVE PAST TO THE NEXT CLOSEST LOCATION ON YOUR ROUTE!! SAVE YOURSELF THE HEADACHE!!
• RC

  Rachel Chiasson

  Mar 28, 2026
  1.0
  This place is the worst, customer service is rude, their screen doesn’t work when giving your order when they repeat back they talk very low so you can not hear them. When you get your receipt and say hey I’m missing something the girl tells you that’s not what you ordered like it is and I’m telling you it’s missing I will pay I just want my order right. I have given this place chance after chance, no wonder it’s ratings on iOS is so bad
• JG

  James G

  Mar 18, 2026
  1.0
  Went to drive thru, waited to place an order, no one answered after automatic greeting, waited after I asked if anyone was available, no response. Another car went thru other side, got their order placed, and went ahead of me. So I drove to cashier window, cashier looked like they her on their phone, waited for greeting, he/she ignored me. Went to pickup window, shift manager talked to me, when I told her my problem, her response was "I can take your order here." Didn't place an order." When I went around the front, I can see cars going thru the same drive thru, I can hear someone taking their orders. I went inside to talk to the manager and tried to get an answer why I was ignored, manger's response was that the sensor didn't go off, so no one responded. Really? The auto greeting went off and all the cars in the same lane were placing an order after me, so the sensor was working. As a loyal customer for 20 years at this establishment, I felt I was ignored and will not return to this MacDonald's.

Frequently Asked Questions About McDonald's