Wendy's

3.8
1345 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13885 N 59th Ave, Glendale, AZ
85306, United States

Hours

Reviews

3.8
1,345 reviews
5 stars
629
4 stars
277
3 stars
161
2 stars
76
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold, stale, or improperly cooked food, with specific complaints about fries and chicken.

Order Accuracy

Frequent issues with missing items and incorrect orders were noted, leading to customer dissatisfaction.

Cleanliness

Some reviews mentioned cleanliness, with a few customers noting that the location was clean, while others described it as filthy.
  • JG
    John Gonzalez
    6 days ago
    1.0
    I just left this place and by far is the worst customer service I have ever received at any establishment from the gentleman with the black hair that was running the front counters to the unprofessional manager Gabby who didn't even ask about the situation that was going on just refunded my money without any regards to me wanting my order still due to the neglect and the fact that they were out of two items that I was okay not having and her words after giving me my full refund I have my change and I can leave the store now. I definitely will be calling corporate in the morning because this is unacceptable especially the fact that they didn't even have my order prepared even though I placed it 3 hours in advance.
  • KA
    Kathy Armstrong
    Jan 1, 2026
    5.0
    Ordered through the app. It was hot and ready when I picked it up.
  • SK
    Shay Knepp
    Dec 17, 2025
    3.0
    12-17-25 at 10:15 am I arrived inside Wendy’s the customer service rep seen me and was chatting with coworker, about 2-3 m later she started turning the menu from breakfast to normal burger menu I came in to order breakfast and coffee. Rep continued to ignore me and I simply asked is breakfast service time over and she stated yes I stated ok I’ll go to Dunkin’ Donuts to get breakfast then came home and googled breakfast hours is supposed to be until 10:30 I was there at 10:15. Kind of rude
  • JZ
    Jose Zavala
    Dec 16, 2025
    5.0
    Good hot food everything,but frys alittle too salty this time.
  • KK
    Kenneth Key
    Dec 3, 2025
    1.0
    Ok it's lunch time 1230 pm nobody at the counter take order saw 4 employees but I waited 5 minutes nothing walked away with middle finger waving lol. Went to Burger King across street. Only one person dining inside so you lost a customer will go to better Wendy's next time

Frequently Asked Questions About Wendy's

Is Glendale Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through in Glendale, AZ?

The Wendy's drive-through in Glendale is open from 6:00 AM to midnight Monday through Thursday and Sunday, and from 6:00 AM to 1:00 AM on Friday and Saturday.