Wendy's

3.9
1395 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8273 W. Union Hills, Glendale, AZ
85308, United States

Hours

Reviews

3.9
1,395 reviews
5 stars
640
4 stars
328
3 stars
187
2 stars
80
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received praise for friendliness, while others were criticized for rudeness and poor attitude.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality reported; some customers enjoyed their meals while others found food cold, overcooked, or unsatisfactory.

Cleanliness

Generally positive feedback on cleanliness of the restaurant, though some reviews mentioned unsanitary conditions.

Speed of Service

Service speed varied; some customers experienced long wait times, especially in drive-thru, while others noted quick service.
  • JS
    Jhaelan Singh
    Nov 9, 2025
    5.0
    Fast service and great food. Amazing customer service as well.
  • JB
    Jennifer Buttes
    Oct 28, 2025
    1.0
    Worst customer service I have ever received. We come to this Wendys often, and today is the first time I have ever been charged for one single sauce. A meal always comes with one sauce. I can understand the extra charge if asking for extra. I asked for a specific sauce to be removed form my sandwhich and a different sauce on the side and that wasnt accommodated.
  • AA
    Arlo Agren
    Oct 25, 2025
    1.0
    Why do I have to pay extra for a third sauce on a six Item order this is dumb. The food came out fast....hot, good. But it's crazy to charge extra on an order that size for a third sauce that is probably under an ounce. I didnt aak for 7. I'm going to Jack next door where I can have unlimited sauces
  • BF
    Brianne Friske
    Oct 20, 2025
    3.0
    Doordash, so I can't rate the food but I just waited in the drive thru for over 10 min for a customer's order so I hope the food was good! 😅
  • ML
    Mela Lewis
    Oct 18, 2025
    1.0
    It’s that scrunched up face manger, she looks as if she’s had quite a hard life and acts like it too. She’s awful. She spreads her misery upon her employees and they are just as unbearable. I just hate mediocre and I get its fast food, but basic service will do. Stop going out of your way to have an attitude. If you hate your job, get a new one. Stop ruining everyone else’s day because you’re miserable. Customer facing jobs are not for you if you can’t provide service. Move around. I’ll save my coins and go elsewhere.

Frequently Asked Questions About Wendy's

Is Union Hills / 101 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.