Tropical Smoothie Cafe

4.1
124 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
9455 W Glendale Ave, Glendale, AZ
85305, United States

Hours

Reviews

4.1
124 reviews
5 stars
86
4 stars
9
3 stars
4
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with several instances of staff being unwelcoming or dismissive.

Product Quality

While some customers enjoyed the smoothies and food, there were numerous complaints about incorrect orders, poorly made items, and inconsistent quality.

Cleanliness

The location received positive feedback for cleanliness, with several customers noting that the store and restrooms were well-maintained.

Staff Training

There is a clear need for better staff training and management oversight, as multiple reviews highlighted issues with order accuracy and customer interaction.
  • AA
    Ash
    Jan 4, 2026
    2.0
    I’ve been to this location 3 times, never has the staff said hello or even been pleasant when I’ve greeted them. I’ve been 2-3 hours before closing, and each time the chairs are all stacked up like they want people to think that they are closing and act like you are interrupting them by coming in. Overall, just a rude staff who make the experience uncomfortable.
  • CJ
    Christerpher Johnson
    Dec 21, 2025
    1.0
    Got a smoothie from here the other day (Not my normal location). It was horrible wasn’t even fully blended didn’t taste like anything but ice with mango chunks.
  • JT
    jenica tellez
    Nov 11, 2025
    5.0
    8pm stop for a feta spinach egg wrap, acai bowl, and whatever the oatmeal granola and blueberries bowl. Place was CLEAN and it was ready in a jiffy. DELICIOUS. 😃
  • MM
    Madam Mozell Mgmt
    Nov 8, 2025
    1.0
    I had a negative experience at this establishment, while ordering our order was put in wrong and then the cashier Santil was very rude about it when I was willing to pay the difference. Please coach this individual on proper customer service etiquette to avoid future customer abrasion
  • MS
    Mrs. SRC
    Oct 23, 2025
    1.0
    I arrived at exactly 8:50 PM. As soon as I parked, the employees immediately turned off the “Open” sign, and I noticed the front door was already locked. This reflects very poor customer service. From my understanding, management allows this to happen regularly. It feels as though the employees are running the store without regard for customers, which is just unacceptable.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Glendale accept reservations?

No, Tropical Smoothie Cafe in Glendale does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe in Glendale?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, from 8:00 AM to 9:00 PM on Saturday, and from 10:00 AM to 8:00 PM on Sunday.