Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Glendale Subway® Restaurant at 5026 W Cactus Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.3
206 reviews
5 stars
84
4 stars
26
3 stars
22
2 stars
15
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, with many mentioning rude staff and long wait times.
Food Freshness
Numerous reviews indicated that the food quality was subpar, with complaints about stale bread and spoiled vegetables.
Management Issues
The management, particularly a manager named Heidi, received significant criticism for being rude and for poor operational practices.
Cleanliness
Several customers noted that the restaurant was dirty and unsanitary, with concerns about food handling practices.
Customer Experience
Many customers expressed dissatisfaction with their overall experience, citing issues with restroom access and customer service.
- MMMia MooreNov 12, 20255.0Heidi took great care of me today, her customer service is amazing and she is always making people feel welcome. I enjoy coming to this subway and I'll be back like always
- AUA Google UserOct 3, 20251.0The service here is absolutely horrible, the manager is super rude to customers and her employees. The meat is always expired it seems and never tastes good, I see roaches crawling in the dining room and even behind the counter! Minors working there alone after 10pm. Over all this place is actually shitty and needs new managers asap. I believe the managers name is Heidi.
- DMDebra McVannelSep 7, 20254.0Usually order take-out on the cell phone app, but have dined in a couple of times
- JWJim WheelerAug 29, 20255.0Went there tonight and this guy Jason was there. I remember him from about 7 years ago. He used to run the place. I wasn't sure at first, but when he made my sandwich, I was pretty sure, because he is a sandwich master. At the end, Jason showed me a nifty coin trick. At that point I knew, without a doubt, it was him. Hasn't aged a day. Great food, great magician, excellent service! What more can one ask for? Good job Jason! Way to go!
- MVm vJul 6, 20251.0The employees here are super nice they are just overworked! Not once have I not come in here and they are not packed. And everytime by every employee I’m told the manager tells them they can do it alone and don’t need to mess around. I don’t see that as good management. I’ve also been told by an employee they make them clock out if there’s no customers and stay on property waiting which is ILLEGAL and probably ups the wait times. I’m at the location now and if there wasn’t a big NO REFUNDS sign sitting in my Face Id get a refund as my order was supposed to done at 1:42 but now 2. I order 15 minutes before.
Frequently Asked Questions About Subway
Where is Subway located?
Subway is located at 5026 W Cactus Rd, Suite 2, Glendale, AZ 85304, USA.
What are the operating hours of Subway at 5026 W Cactus Rd?
Subway is open Monday to Friday from 9:30 AM to 11:00 PM, and Saturday to Sunday from 10:00 AM to 8:00 PM.
What meal options does Subway offer?
Subway serves Breakfast, Lunch, and Dinner with a menu including Footlongs, 6” sandwiches, wraps, and salads.
Does Subway at this location offer catering services?
Yes, Subway offers catering services to assist with any catering needs.
How can I place an order at Subway on W Cactus Rd?
You can order quickly and easily via their app or online through their menu order URL.
Can I dine inside the Subway on 5026 W Cactus Rd?
Yes, this Subway location serves dine-in customers as well as takeout and delivery.
Does Subway on W Cactus Rd have a drive-through service?
No, this Subway location does not offer drive-through service.
What are some nearby places I can visit around Subway at 5026 W Cactus Rd?
Nearby places include Nationwide Vision for eye care, New York Wok for Chinese cuisine, and Liberty Tax Service for tax assistance.
How can I use nearby Nationwide Vision when visiting Subway?
After enjoying a meal at Subway, you can visit Nationwide Vision nearby for eye exams, eyewear needs, or eye care services located close by.
Are there other dining options near Subway on W Cactus Rd?
Yes, New York Wok and Hungry Howie's Pizza are nearby restaurants offering a variety of Asian and pizza options respectively, great for sampling different cuisines around your Subway visit.