Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Glendale Subway® Restaurant at 5026 W Cactus Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.3
207 reviews
5 stars
85
4 stars
26
3 stars
22
2 stars
15
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly from a manager named Heidi, leading to a negative dining experience.
Food Quality
Numerous reviews highlighted issues with food freshness, including stale bread and spoiled vegetables, contributing to dissatisfaction with meals.
Management Issues
Customers expressed concerns about poor management practices, including understaffing and inadequate training of employees, which negatively impacted service quality.
Restroom Policy
The restroom policy requiring a purchase to gain access was frequently criticized, with many customers finding it unreasonable and unwelcoming.
Mixed Experiences
While some customers praised individual staff members for their service, the overall sentiment leaned towards dissatisfaction with the location.
- YEyeshua elDec 23, 20255.0I eat lunch here frequently, very kind staff and great food.
- SLsierra lewisDec 19, 20251.0my order got cancelled for no reason and then they proceeded to not answer the phone horrible service
- MMMia MooreNov 12, 20255.0Heidi took great care of me today, her customer service is amazing and she is always making people feel welcome. I enjoy coming to this subway and I'll be back like always
- DMDebra McVannelSep 7, 20254.0Usually order take-out on the cell phone app, but have dined in a couple of times
- JWJim WheelerAug 29, 20255.0Went there tonight and this guy Jason was there. I remember him from about 7 years ago. He used to run the place. I wasn't sure at first, but when he made my sandwich, I was pretty sure, because he is a sandwich master. At the end, Jason showed me a nifty coin trick. At that point I knew, without a doubt, it was him. Hasn't aged a day. Great food, great magician, excellent service! What more can one ask for? Good job Jason! Way to go!
Frequently Asked Questions About Subway
Where is Subway located?
Subway is located at 5026 W Cactus Rd, Suite 2, Glendale, AZ 85304, USA.
What are the operating hours of Subway at 5026 W Cactus Rd?
Subway is open Monday to Friday from 9:30 AM to 11:00 PM, and Saturday to Sunday from 10:00 AM to 8:00 PM.
What meal options does Subway offer?
Subway serves Breakfast, Lunch, and Dinner with a menu including Footlongs, 6” sandwiches, wraps, and salads.
Does Subway at this location offer catering services?
Yes, Subway offers catering services to assist with any catering needs.
How can I place an order at Subway on W Cactus Rd?
You can order quickly and easily via their app or online through their menu order URL.
Can I dine inside the Subway on 5026 W Cactus Rd?
Yes, this Subway location serves dine-in customers as well as takeout and delivery.
Does Subway on W Cactus Rd have a drive-through service?
No, this Subway location does not offer drive-through service.
What are some nearby places I can visit around Subway at 5026 W Cactus Rd?
Nearby places include Nationwide Vision for eye care, New York Wok for Chinese cuisine, and Liberty Tax Service for tax assistance.
How can I use nearby Nationwide Vision when visiting Subway?
After enjoying a meal at Subway, you can visit Nationwide Vision nearby for eye exams, eyewear needs, or eye care services located close by.
Are there other dining options near Subway on W Cactus Rd?
Yes, New York Wok and Hungry Howie's Pizza are nearby restaurants offering a variety of Asian and pizza options respectively, great for sampling different cuisines around your Subway visit.