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Subway

3.3
(210 reviews)

Business Details

5026 W Cactus Rd, Glendale, AZ
85304, United States
(602) 374-5454
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Glendale Subway® Restaurant at 5026 W Cactus Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5026 W Cactus Rd, Glendale, AZ
85304, United States

Hours

Reviews

3.3
210 reviews
5 stars
85
4 stars
26
3 stars
22
2 stars
15
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and refusal to accept coupons.

Food Quality

Many reviews highlighted issues with food quality, such as stale bread, old vegetables, and poorly made sandwiches.

Management Concerns

Customers expressed dissatisfaction with management practices, including understaffing, lack of training, and poor customer service policies.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unkempt food preparation areas.
  • RZ
    Robert Zismann
    Feb 1, 2026
    1.0
    Walked in at 6:45 p.m...the employee, Bailey, stood up and slammed the fridge and said in a snippy way, "whatever you want, its gonna be a few minutes because I already put everything away"... the door hadn't even shut behind me while walking in and she already had an attitude towards me. Good job. Great customer service.
  • EG
    EcoGlow Glamour
    Jan 23, 2026
    1.0
    Terrible service, bread was very dry my kids didn’t even want to eat it. They refused to take my coupon. Manager has no customer service skills nor communication skills. Will not be going there again!
  • MM
    mia
    Jan 23, 2026
    1.0
    i ordered 3 foot longs and when i wanted to pay with a coupon over the phone which all the other locations accept the woman making my sandwich didn’t want to accept it. when i got home and me and my kids were eating the sandwiches the bread was really hard and dry and the sandwiches weren’t rolled up correctly so most of the sandwich was all around it. and when i asked for the manager and what her name was she said her name was heidi and she was the manager but i refuse to believe the manager doesn’t know how to make the sandwiches properly and has no manners.
  • YE
    yeshua el
    Dec 23, 2025
    5.0
    I eat lunch here frequently, very kind staff and great food.
  • SL
    sierra lewis
    Dec 19, 2025
    1.0
    my order got cancelled for no reason and then they proceeded to not answer the phone horrible service

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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