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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Glendale, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 13751 West Glendale Avenue for the ultimate SONIC experience!
Many customers praised the friendly and helpful staff, but there were numerous complaints about slow service and unresponsive order buttons.
Food Quality
While some customers enjoyed the food, many reported issues with cold, poorly prepared, or incorrect orders, leading to disappointment.
Cleanliness
Several reviews mentioned cleanliness, with some noting a foul smell and unsanitary conditions at times.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, or poorly prepared food.
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Paul Enriquez
Feb 5, 2026
5.0
Food was great. Jesse was friendly and helpful. Great pitstop today!!
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ASHLEY hayes
Jan 23, 2026
5.0
this location is good the staff is amazing! happy friday♥️
LM
Laura M.
Jan 18, 2026
5.0
This is the only Sonic I’ve been too in the area and quite frankly the only fast food place I’ve been to in years, that has great customer service, is actually fast and efficient! They are friendly, get the order right and don’t forget sauces, if you need something they come right out in a blink of an eye, it’s like a miracle! Makes me want to go to this location more than anywhere else. It’s like stepping into a time machine, when people did their jobs and did them well, it’s amazing!
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Phoenicia
Jan 11, 2026
1.0
I ordered a Super Sonic burrito and asked for lots of salsa because I like a lot of sauce and the other person with my order also ordered a breakfast burrito. Both of our burritos were barely filled with any meat or egg, they were wrapped like the employees hate their job. Very skimpy, super disappointing!
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Nina Grubbs
Dec 7, 2025
3.0
The service was great, but the food is not good anymore. Sonic used to have great burgers in the past. The night I went, there was a foul smell, maybe coming from the garbage can. It was bad.