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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Glendale, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6501 W. Glendale Ave for the ultimate SONIC experience!
Customer service experiences are mixed, with many praising friendly staff while others report rude or inattentive service.
Order Accuracy
Numerous customers experienced issues with incorrect or incomplete orders, leading to frustration.
Food Quality
Feedback on food quality is largely negative, with complaints about freshness, preparation, and taste.
Wait Times
Customers frequently noted excessive wait times for orders, both for in-person and delivery services.
Positive Experiences
Despite the negatives, some customers highlighted enjoyable drinks and specific positive interactions with staff.
RQ
Rose Quintana
Dec 24, 2025
2.0
Ok sonic i drove 15 min extra hopeful it would be better then the one by my house and it wasn't. The drink was watery . The worker although friedly her clothes were dirty how you work looking like that. But the kicker was my pickle fell out and revealed the issue. I never got to eat grossed me out on thinking that place must be dirty if this ended up in my burger. The pickle fell and under it was this there was n indent in the cheese. So they should of seen what they did before they sent it out .
AB
Andrew Becker
Dec 7, 2025
5.0
The ocean water with bubbles is the best!
KH
Kristi Hillebert
Dec 5, 2025
5.0
I don’t care about reviewing the food quality, it’s fast food that none of us should really be eating anyway. My review is about the service. I’ve never ever once been given less than 5 maybe 10 star service. Never once. I’m going to give kudos to the manager and their team. The manager or owner must be a good one because every single employee there is top tier. I visit almost daily for my Coke Zero or ice tea and never had bad service once.
SB
Sharon Baker
Nov 19, 2025
5.0
Awesome service.
LJ
Loco Johnny
Nov 8, 2025
1.0
Debbie is very disrespectful has a lot of attitude for no reason