Krispy Kreme

3.9
1011 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Glendale.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
5220 W Bell Road, Glendale, AZ
85308, United States

Hours

Reviews

3.9
1,011 reviews
5 stars
585
4 stars
124
3 stars
57
2 stars
65
1 star
180

What are people saying?

AI-generated from recent customer reviews

Product Availability

Customers frequently reported that popular items, including seasonal and specialty donuts, were often out of stock or unavailable.

Pricing Issues

Many reviews mentioned confusion and dissatisfaction regarding pricing, with some customers feeling misled by advertised prices versus what they were charged.

Service Quality

Customer service experiences varied widely, with numerous complaints about rude staff, slow service, and poor handling of orders.

Cleanliness Concerns

Several customers noted unsanitary conditions in the store, including dirty floors and issues with pest control.

Quality of Donuts

The quality of donuts was inconsistent, with some customers receiving stale or cold donuts, while others praised the freshness.
  • RR
    Rocio Ramirez
    Nov 9, 2025
    4.0
    The person who attended us at the window had a rude attitude.
  • JP
    Jordan Paquette
    Nov 2, 2025
    5.0
    We typically don't go in to eat donuts at the Krispe Kreme locations. Drive thru was fast, employees were friendly, and the donuts were fresh!
  • DC
    Deja Cloud
    Oct 22, 2025
    3.0
    They never have apple fritters 😭😭😭😭 either take it off the menu or keep it in stock. Or do I just need to go early in the morning? I come once in a while as a treat and it’s never available. And please for the love of god, fix your ordering speaker box. we shouldn’t have to repeat ourselves 5 times and still pull up to the window to have the cashier repeat back the wrong order. Thank you
  • TC
    Tim C
    Oct 18, 2025
    1.0
    Team to get my donuts tonight was waved into the drive-thru with four other cars by someone who was not an employee for the restaurant we found out later. But was working the Halloween event and forced all the cars into a closed drive-thru and the manager couldn't care less. Everyone was forced to park a good football field away and then try and get their orders. When they just could have handed them right through the drive-thru window and they didn't.
  • AR
    Aaron Ross
    Oct 14, 2025
    2.0
    This Krispy Kreme seems to have some deceptive business tactics. They have advertisements on their windows and menu for a given price, but you won't actually get that price "unless you ask for it" per their cashiers. One example is that one classic dozen shows $9.99 on their menu, but they automatically ring you up for $20 (for 1 dozen!!). This used to cost $8 not long ago, so $20 is robbery. The only consolation is that if you call it out, they'll fix it, but it seems they bank on people not noticing. I just can't justify the ridiculous tactics and will be going elsewhere. The donuts always taste great, but deceit tastes bitter.

Frequently Asked Questions About Krispy Kreme

What are the regular operating hours for Krispy Kreme Glendale?

Krispy Kreme Glendale is open daily from 5:30 AM to 10:00 PM.

When is the drive-through at Krispy Kreme Glendale open?

The drive-through operates every day from 5:30 AM to 10:00 PM.