Jimmy John's

3.9
290 reviews

About

Sandwich Restaurant

Location

Jimmy John's
5826 W Olive Ave, Glendale, AZ
85302, United States

Hours

Reviews

3.9
290 reviews
5 stars
168
4 stars
37
3 stars
25
2 stars
15
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on sandwich quality, with some customers praising freshness while others complained about insufficient ingredients and poor taste.

Service Speed

Delivery speed is inconsistent, with many customers reporting long wait times and issues with order accuracy.

Customer Service

Staff friendliness varies; some customers experienced excellent service while others reported rudeness and lack of assistance.

Hygiene Concerns

Several customers expressed concerns about cleanliness and food safety, particularly regarding the handling of food and the presence of flies.
  • DR
    David Reyes
    3 days ago
    1.0
    Asked for a giant sub , they gave me a regular sub didn’t bother repeating the order back to me. When I asked them about it they just told me to pay the extra for another half.
  • JJ
    Jimi Lee Jarvis
    Dec 15, 2025
    3.0
    It was just okay. The sandwich is made in such a way that you get all meat in one bite, then all lettuce and tomato. I got some sort of Italian sandwich with Jimmy peppers... they were very gross, to be honest. I was extremely unhappy with my sandwich but I've had better before so I gave 3 stars. It's just meh for me.
  • MM
    M
    Oct 29, 2025
    1.0
    first time at Jimmy John's told the staff I need a bit to look over the menu, as I was watching the menu for about 3 minutes I watched multiple flies crawl over "Fresh" 16 inch bread that were on the side, disturbing because there were 4 racks of bread, aside from that was told they can't Toast my sandwich because its custom so my sandwich tasted like depression, bought basic potato chips and they are worse than making your own at home, While the staff was great to communicate with and doing there jobs, all in all I will never purchase another "meal" from this company again. I do question the hygiene of the meat and stored location as well as what they don't want the customer to see.
  • PS
    Pasha Serrac
    Oct 27, 2025
    3.0
    The sandwiches and subs are good but the prices are crazy expensive for basic ingredients. The Chicken subs are amazing. 5.7 out of 10
  • BV
    Billet Health VAHCG
    Aug 13, 2025
    5.0
    On behalf of Billet Health, I want to sincerely thank the team at Jimmy John’s for their exceptional work on our same-day catering order. Everything was perfect — from the order accuracy and presentation to the timeliness of our pickup. Every staff member we interacted with was friendly, professional, and attentive. We even had the pleasure of seeing a training session in action, and it was truly refreshing to witness. The trainer demonstrated patience, grace, and clear guidance, while the team member in training showed excellent manners and genuine focus on learning. It was a wonderful display of teamwork and professionalism. Thank you for making our catering experience seamless and enjoyable. We will absolutely be ordering again! — Billet Health