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Jimmy John's

4.0
(226 reviews)

Business Details

18589 N 59th Ave, Glendale, AZ
85308, United States
(602) 993-1499

About

Sandwich Restaurant

Location

Jimmy John's
18589 N 59th Ave, Glendale, AZ
85308, United States

Hours

Reviews

4.0
226 reviews
5 stars
129
4 stars
39
3 stars
19
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unresponsive.

Food Quality

Several reviews highlighted concerns about food quality, including complaints of food poisoning and insufficient meat on sandwiches.

Pricing

Customers expressed frustration over high prices and perceived value, with some feeling that the cost did not match the quality of the food.

Speed of Service

While some customers praised the speed of service, others noted long wait times and delays in receiving their orders.
  • MS
    Michael Salvatore
    Dec 23, 2025
    4.0
    Would have given 5 stars if order notes were followed! Make sure you have napkins if you're trying the new Toasted Pizza Sandwiches! They're messy but very tasty!
  • MA
    manny A
    Dec 5, 2025
    1.0
    What’s the point of having a phone for the buisness if when you call they answer and then hang up on you without even saying hey were Busy come into the store. Maybe some sort of training for customer service is necessary as that’s not how you should interact with people who want to spend money at your facility.
  • OT
    Obi Two
    Dec 2, 2025
    1.0
    Unbelievable! Ordered while inside store and received the wrong items. I ordered 2 giant #11 sandwiches and got totally different sandwiches.
  • WN
    Warren Norgaard
    Oct 28, 2025
    5.0
    Food is always good, staff are friendly, service is fast. What more could you ask for?
  • MR
    Michael Richartz
    Oct 11, 2025
    1.0
    I Ordered a sandwich this morning was over an hour.. I live 3 minutes away... But ok things happen.. The disgusting thing is there was other stuff in my sandwich not just deli meat. It was full of wax paper not just one piece it was every layer of meat that was pre sliced on wax paper they put the paper in too and there was small pieces of other stuff I think it was string and something else... So I call the store and tells right off hes not making another and basically tells me to bad.. I wasn't even thinking of getting another especially after that one I was calling to tell him he has a quality control problem and should talk to whoever is making them etc but he was worried over $12... Pathetic.. And yes I do have pics. Back to Firehouse Subs

Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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