Brand Certified
El Pollo Loco
3.7(1109 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
4325 W Bethany Home Rd, Glendale, AZ
85301, United States
Certified by El Pollo Loco • Feb 22, 2026
(623) 930-7278
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/az/glendale/4325-w-bethany-home-rd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Glendale,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
3.7
1,109 reviews
5 stars
489
4 stars
219
3 stars
150
2 stars
67
1 star
184
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the chicken and overall food taste, there were numerous complaints about overcooked, dry, or spoiled chicken, as well as inconsistent portion sizes.
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews highlighted cleanliness issues, with complaints about dirty dining areas and restrooms, which negatively impacted the overall dining experience.
Pricing Concerns
Many customers felt that the prices were too high for the quality and portion sizes of the food, with some mentioning discrepancies between menu prices and what they were charged.
- NLnito LGFeb 1, 20261.0The restaurant was empty, and the service was too slow even though I was alone, the workers did not serve me quickly and I paid for a combo and the combo looked like normal order, the truth was that I was disappointed with that service and despite only being three customers they were not fast and could not even fulfill the order
- ELEddy LgJan 31, 20261.0Mal servicio
- MMmanuel Campos maldonadoDec 28, 20255.0Excelente comida y atención
- FLFrancisco LeonDec 26, 20255.0El mejor Pollo del valle.
- OOOdey OrtegaDec 11, 20255.0Pedí en drive thru una tostada and salad de pollo, el servicio fue rápido, el personal amable. Este platillo es una cazuela hecha de tortilla frita, dentro trae arroz rojo, frijoles, lechuga, picó de gallo, pollo, crema,aguacate y aderezo, todos los ingredientes son frescos y el sabor es bastante bueno, lo recomiendo mucho.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Glendale, AZ?
El Pollo Loco in Glendale is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 4325 W Bethany Home Rd, Glendale, AZ 85301.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services.
Can I order food from El Pollo Loco using a mobile app?
Yes, you can order via the El Pollo Loco app available on the Apple App Store or online at their quick order URL.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Visa, Discover, and payment by check.
Is catering available at El Pollo Loco?
Yes, catering services are available at El Pollo Loco.
Does El Pollo Loco have a drive-through service?
Yes, a drive-through is available at this El Pollo Loco location.
What nearby stores can I shop at after visiting El Pollo Loco?
After dining, you can visit nearby stores such as King of the Sole for shoes and accessories, Rainbow Shops for clothing, or Fallas Paredes for additional apparel options.
Are there nearby gas stations near El Pollo Loco for convenient refueling?
Yes, Fry's Fuel Center is located nearby, offering gas and convenience store services close to El Pollo Loco.
What are some nearby dining options close to El Pollo Loco?
If you're looking to explore other dining options near El Pollo Loco, you can try Jack in the Box for burgers or Panda Express for Chinese fast food.
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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