Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Glendale,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
1,031 reviews
5 stars
509
4 stars
215
3 stars
124
2 stars
53
1 star
130
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.
Food Quality
Many customers noted issues with food quality, particularly dry chicken and incorrect orders, although some still enjoyed the flavors.
Pricing Concerns
Several reviews mentioned rising prices and perceived poor value for money, with complaints about portion sizes and quality not matching the cost.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting clean environments while others reported dirty tables.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
- ERErika ReyesOct 31, 20255.0Great service here!!!
- SNSinette NapoleonOct 26, 20254.0It's been a long time since I've been to El Pollo loco so the drive-thru is very good and we're going to be brought our food home it's not very good
- EBEric BalderramaOct 7, 20255.0We love getting food here. Staff is always super friendly and foods always fresh. Jose took great care of us and the food was great as always!
- ARAnthony S. RayOct 5, 20252.0It wasn't. The chicken was dry and when I asked for a fresh order they refused me service. Trying to make excuses instead of helping a customer.
- JZJerry ZinkSep 26, 20255.0Love El Pollo
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours for El Pollo Loco in Glendale, AZ?
El Pollo Loco in Glendale, AZ is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Glendale?
El Pollo Loco is located at 4302 W Cactus Rd, Glendale, AZ 85304, USA.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican cuisine with signature fire-grilled chicken dishes.
Does El Pollo Loco offer delivery or online ordering options?
Yes, you can order online via their menu at https://order.elpolloloco.com/menu/ or use the El Pollo Loco mobile app for easy ordering.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does the Glendale El Pollo Loco location have any special facilities?
Yes, this location offers free Wi-Fi and has a drive-through for convenient service.
How can I contact El Pollo Loco Glendale?
You can call the Glendale El Pollo Loco at +1 480-535-2102 or email at MGR3858@EPLEMAIL.COM.
Are there any notable restaurants near El Pollo Loco Glendale?
Nearby restaurants include Tony's Pizza, Shawarma King, Chung Ming Chinese Restaurant, Gus's New York Pizza, Don Ruben's Mexican Restaurant, and Ronnie's Cafe, offering diverse dining options before or after your visit.
What nearby convenience stores and gas stations are close to El Pollo Loco?
Circle K and Fry's Fuel Center are nearby convenience stores and gas stations, making it easy to fuel up or grab essentials when visiting El Pollo Loco.
What nearby beauty and salon services can customers find near El Pollo Loco Glendale?
Customers can visit Joseph George For Hair, Touch of Today Salon, LS Beauty Studio, In Style Beauty Salon, Helen Magic Hair, and Pure Fades Barbershop nearby for beauty and grooming services.