Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Glendale,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
1,040 reviews
5 stars
514
4 stars
217
3 stars
126
2 stars
53
1 star
130
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with dry or poorly prepared chicken, with some stating that the food quality has declined over time.
Customer Service
While some reviews praised the friendly and attentive staff, others highlighted poor service, including incorrect orders and rude behavior from employees.
Cleanliness
Several customers noted that the restaurant was clean, but there were also complaints about dirty tables and unsanitary conditions.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality of food did not match the cost.
- HMH. MDec 29, 20254.0Food was alright, use to be tastier. Still better than Chipotle!
- MWMark WisonDec 28, 20251.0They won't serve you if you don't speak spanish.
- OSOmar SantillanDec 8, 20255.0We’re proud to offer attentive staff and friendly customer service.
- AVAriana VallejoDec 4, 20255.0The food was very good,hot, the customer service very friendly. I recommend this pollo location
- MDMarcella DiasNov 30, 20255.0I want to say thank to Pollo Locco and manager Cynthia for allowing my group to make a surprise party to our friend. Cynthia and all her crew were amazing. We had 18 people from our Brazilian church and we did have a blast there. The food was great and we enjoyed so much. They allowed us to decorate the place. Thank you again. We will definitely going to bring our group there again.
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours for El Pollo Loco in Glendale, AZ?
El Pollo Loco in Glendale, AZ is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Glendale?
El Pollo Loco is located at 4302 W Cactus Rd, Glendale, AZ 85304, USA.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican cuisine with signature fire-grilled chicken dishes.
Does El Pollo Loco offer delivery or online ordering options?
Yes, you can order online via their menu at https://order.elpolloloco.com/menu/ or use the El Pollo Loco mobile app for easy ordering.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does the Glendale El Pollo Loco location have any special facilities?
Yes, this location offers free Wi-Fi and has a drive-through for convenient service.
How can I contact El Pollo Loco Glendale?
You can call the Glendale El Pollo Loco at +1 480-535-2102 or email at MGR3858@EPLEMAIL.COM.
Are there any notable restaurants near El Pollo Loco Glendale?
Nearby restaurants include Tony's Pizza, Shawarma King, Chung Ming Chinese Restaurant, Gus's New York Pizza, Don Ruben's Mexican Restaurant, and Ronnie's Cafe, offering diverse dining options before or after your visit.
What nearby convenience stores and gas stations are close to El Pollo Loco?
Circle K and Fry's Fuel Center are nearby convenience stores and gas stations, making it easy to fuel up or grab essentials when visiting El Pollo Loco.
What nearby beauty and salon services can customers find near El Pollo Loco Glendale?
Customers can visit Joseph George For Hair, Touch of Today Salon, LS Beauty Studio, In Style Beauty Salon, Helen Magic Hair, and Pure Fades Barbershop nearby for beauty and grooming services.