Brand Certified
El Pollo Loco
3.9(1042 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
4302 W Cactus Rd, Glendale, AZ
85304, United States
Certified by El Pollo Loco • Feb 22, 2026
(480) 535-2102
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/az/glendale/4302-w-cactus-rd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Glendale,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
3.9
1,042 reviews
5 stars
515
4 stars
217
3 stars
126
2 stars
53
1 star
131
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with dry or overcooked chicken, and some experienced food poisoning or found hair in their meals.
Service Issues
Several reviews highlighted poor customer service, including incorrect orders, unhelpful staff, and long wait times.
Positive Experiences
Despite the negative feedback, many customers praised the friendly staff, good food, and enjoyable dining experiences.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, noting that portions seemed smaller or less satisfying than before.
- CCCCleezardJan 29, 20265.0The Tostado chicken salad is so scrumptious! Chicken is grilled and moist. The dressings really brought out all the flavors together! I was really impressed. As good ( if not better) than expensive Mexican restaurant. Only 10.95. Drive thru was short and people were very cheerful. Great food!
- NNNathanJan 26, 20265.0Great service and great food
- JDJavier DiazJan 20, 20261.0Everything is very, very good, the only bad thing is that the lobby is too cold. I asked the girl if they could adjust the temperature to make it a little more comfortable, and she said no. If they want more customers, they should make them feel more comfortable. Tuesday, January 29, 2026 at 7 pm
- HMH. MDec 29, 20254.0Food was alright, use to be tastier. Still better than Chipotle!
- MWMark WisonDec 28, 20251.0They won't serve you if you don't speak spanish.
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours for El Pollo Loco in Glendale, AZ?
El Pollo Loco in Glendale, AZ is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Glendale?
El Pollo Loco is located at 4302 W Cactus Rd, Glendale, AZ 85304, USA.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican cuisine with signature fire-grilled chicken dishes.
Does El Pollo Loco offer delivery or online ordering options?
Yes, you can order online via their menu at https://order.elpolloloco.com/menu/ or use the El Pollo Loco mobile app for easy ordering.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does the Glendale El Pollo Loco location have any special facilities?
Yes, this location offers free Wi-Fi and has a drive-through for convenient service.
How can I contact El Pollo Loco Glendale?
You can call the Glendale El Pollo Loco at +1 480-535-2102 or email at MGR3858@EPLEMAIL.COM.
Are there any notable restaurants near El Pollo Loco Glendale?
Nearby restaurants include Tony's Pizza, Shawarma King, Chung Ming Chinese Restaurant, Gus's New York Pizza, Don Ruben's Mexican Restaurant, and Ronnie's Cafe, offering diverse dining options before or after your visit.
What nearby convenience stores and gas stations are close to El Pollo Loco?
Circle K and Fry's Fuel Center are nearby convenience stores and gas stations, making it easy to fuel up or grab essentials when visiting El Pollo Loco.
What nearby beauty and salon services can customers find near El Pollo Loco Glendale?
Customers can visit Joseph George For Hair, Touch of Today Salon, LS Beauty Studio, In Style Beauty Salon, Helen Magic Hair, and Pure Fades Barbershop nearby for beauty and grooming services.
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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