Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Glendale,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
1,237 reviews
5 stars
705
4 stars
273
3 stars
122
2 stars
48
1 star
89
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the flavors while others found it bland or dry.
Service
Customer service experiences vary; some staff are praised for friendliness, while others are noted for being rude or inattentive.
Cleanliness
Several customers reported unpleasant odors in the restaurant, with some noting cleanliness issues.
Pricing
Many customers feel the prices are high relative to the portion sizes and food quality.
Atmosphere
The ambiance received mixed feedback, with some enjoying the atmosphere while others found it uninviting.
- CCCarmen CastanedaNov 9, 20255.0BEST grilled chicken ever. Good service and clean.
- JGJesus GarciaNov 5, 20253.0Food was alright. Not what I had expected but alright. The guy who took our order was a bit impatient and we felt rushed while trying ro order. Our "meals" came out with have the stuff we ordered on the tray, wasn't worth dealing with the many again to ask for the rest of the "meal". I will not be going back again.
- MGMel GeeNov 1, 20253.0Interior clean but overly lighted. Small pollo bowl was mainly rice with very little chicken. Flat flavor. Double chicken bowl smaller than expected & also had little chicken & flat flavor. Tried to use coupon for flan after eating out mains & was told I had to buy something. I already did. We won't be back. Chipotle is a lot better.
- AAAlexanderOct 26, 20255.0Always good i get Double chicken tostad hats x4 55bucks
- FHfahim HashemiOct 12, 20251.0Today (10/12/2025),my wife and I were craving Pollo loco since we hadn't eaten it in a very long time. We haven't been to this location either. As soon as we walked in, we walked right out! The reason is that there is a very nasty sewer smell the moment you step in, as if you just walked in a very dirty gas station toilet. This is very off putting and destroyed our appetite. Not going back there again for sure.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Glendale?
El Pollo Loco in Glendale is open every day from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco in Glendale offers delivery services for your convenience.
Can I order food from El Pollo Loco online?
Yes, you can order online through their website or the El Pollo Loco app.
What types of payment are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, Visa, and checks.
Where is El Pollo Loco located in Glendale?
El Pollo Loco is located at 5810 W Bell Rd, Glendale, AZ 85308, USA.
Does El Pollo Loco provide catering and drive-through services?
Yes, they offer both catering and drive-through services.
What is unique about El Pollo Loco's food preparation?
El Pollo Loco uses whole chickens marinated in a special recipe, then fire-grilled on open-flame grills for authentic Mexican flavors.
Which mobile phone stores are near El Pollo Loco in Glendale?
Nearby mobile phone stores include AT&T Store and T-Mobile, which can be convenient for customers who want to shop or get service before or after dining.
What other dining options are close to El Pollo Loco?
Nearby dining options include Ono Hawaiian BBQ, Pizza Hut, Tokyo Lobby (Japanese sushi), and Popo’s Fiesta Del Sol for a variety of cuisines.
Are there any banks or services near El Pollo Loco for convenience?
Yes, BBVA Bank, PNC Bank, FirstBank, and 1STBANK are nearby, along with services like Walmart Pharmacy and Coinme ATM.