While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Glendale,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers praised the grilled chicken for being well-cooked and flavorful, but some reported issues with dryness and blandness in certain dishes.
Service Experience
While many reviews highlighted friendly and helpful staff, there were also complaints about impatience and poor communication from some employees.
Cleanliness and Atmosphere
Several customers noted cleanliness in the restaurant, but others reported unpleasant odors and dirty seating areas.
Pricing Concerns
Many customers felt that the prices were high relative to the quality and portion sizes of the food.
NN
Northphoenixtaxi
6 days ago
5.0
Los cocineros saben lo que hacen , riquísimo el pollo .
PH
Paula Hale
Dec 28, 2025
4.0
This was my first time in and I got the tostada grilled chicken and I added avocado just because I love them. Wow. It was really good! The chicken wasn't dry and seasoned well. The dressing was amazing so tangy and complimented the entire dish very well. The tostada was flaky, fresh and added that extra crunch. To me, that just made the meal complete. I will be back.♥️
EM
Eve Moore
Dec 28, 2025
5.0
Yummy chicken!
Great service.
LR
Laura Myers Your AZ Realtor!
Dec 21, 2025
5.0
Always my drive by savior when a LONG days work has me coming here for a burrito but it must have the avocado salsa! It makes it elevated ! Also a nice bowl when I’m not on the road but always a good option for fresh and ready
TC
Trevor Carey
Dec 6, 2025
5.0
Gavy was patient with me while I made up my mind on what to order, and a saint. The chicken was grilled perfect.
What are the opening hours of El Pollo Loco in Glendale?
El Pollo Loco in Glendale is open every day from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco in Glendale offers delivery services for your convenience.
Can I order food from El Pollo Loco online?
Yes, you can order online through their website or the El Pollo Loco app.
What types of payment are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, Visa, and checks.
Where is El Pollo Loco located in Glendale?
El Pollo Loco is located at 5810 W Bell Rd, Glendale, AZ 85308, USA.
Does El Pollo Loco provide catering and drive-through services?
Yes, they offer both catering and drive-through services.
What is unique about El Pollo Loco's food preparation?
El Pollo Loco uses whole chickens marinated in a special recipe, then fire-grilled on open-flame grills for authentic Mexican flavors.
Which mobile phone stores are near El Pollo Loco in Glendale?
Nearby mobile phone stores include AT&T Store and T-Mobile, which can be convenient for customers who want to shop or get service before or after dining.
What other dining options are close to El Pollo Loco?
Nearby dining options include Ono Hawaiian BBQ, Pizza Hut, Tokyo Lobby (Japanese sushi), and Popo’s Fiesta Del Sol for a variety of cuisines.
Are there any banks or services near El Pollo Loco for convenience?
Yes, BBVA Bank, PNC Bank, FirstBank, and 1STBANK are nearby, along with services like Walmart Pharmacy and Coinme ATM.