Service Quality
Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report issues with order accuracy and slow service.
Food Consistency
While many customers enjoy the food, there are frequent complaints about inconsistency in portion sizes and preparation, particularly with cream cheese and bagel toppings.
Cleanliness
Several reviews highlight cleanliness issues, including dirty tables and floors, which detracts from the overall dining experience.
Customer Experience
Positive interactions with staff are noted, especially with specific employees like Spencer, but there are also reports of rude behavior from some staff members.