Dutch Bros Coffee

4.5
196 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
12101 N 67th Ave, Glendale, AZ
85304, United States

Hours

Reviews

4.5
196 reviews
5 stars
161
4 stars
9
3 stars
4
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Abby, Gracie, and Lexi for their exceptional service.

Order Accuracy

Several reviews mentioned issues with incorrect drink orders and long wait times, particularly for mobile orders, indicating a need for improvement in order management.

Speed of Service

While some customers experienced quick service, others reported long wait times, especially during busy hours or with mobile orders, suggesting inconsistency in service speed.

Drink Quality

Most customers enjoyed the drinks, noting their deliciousness, but there were complaints about drinks being made incorrectly or not to the customer's specifications.

Cleanliness and Environment

Customers appreciated the cleanliness of the location and the positive atmosphere created by the staff.
  • RT
    rigo de la torre
    3 days ago
    5.0
    Miss. Becca, that runs the place here is super awesome. She runs a tight shif. My order was perfect and delicious. And I also needed some extra help with the special order and was able to help me with everything I recommend getting my coffee here.
  • HM
    Heather Milstead
    5 days ago
    1.0
    I have been to Dutch Bros all over AZ and 4 other states. This is the worst location I have ever been too. The setup in and out can't handle the volume. I had to get a refund for my online App order because I couldn't even get to that line since I was told I would have to leave and go around a full busy intersection and then go in through an opening that was backed up on the street. Won't be back to this location.
  • TF
    Teresa Fyffe
    Nov 13, 2025
    5.0
    I feel like family with all the employees at this location, they all work so hard and are so personable. They make my drink perfect and I leave with a great start to my day. Frankly, the reviews about the wait time are pathetic, the staff here does everything they can to manage the stampedes with grace, of you’re in a hurry do go, everyone knows it’s about the experience at Dutch and not about the rush
  • GS
    Gina Strauss
    Nov 12, 2025
    3.0
    I wanted to leave cash tip for Addie, one of the young ladies taking orders outside. But unfortunately once she told me they split the tips I did not. Unfortunately the other reps that were working with her were not hustling as quick as she was. She was trying to get the line moving as the others were to busy socializing with other vehicles. Very disappointing. I did tell Addie great job. I still had 3 cars in front of me and she collected my payment, brought out my drinks and the other vehicle behind me. It helped get the vehicles moving. This is the 3rd occasion that this has happened when I've gone, but this is the first time I actually saw someone correcting the situation. Addie did a great job getting the line caight up and motivating her team mates to get back to work! This location does not bave the room capacity to fall behind on orders because of the busy road and the car wash next door. Addie 💫💫💫💫💫
  • KS
    Kimberly Sacramone
    Nov 12, 2025
    1.0
    There is no walk up and they only ever use one side of their drive through. They don’t offer mobile orders even though there’s a sign for it. I spent 48 mins in the drive through line this morning to be told only 2 people were working and that’s why it was taking so long. When I actually got to the window there were 3 people working inside and the order taker who was outside. Not cool to LIE to customers especially ones who come EVERY DAY, good way to loose a long time customer. Also having a delivery drop on a sticker day or just in general while you are open is a serious misuse of manpower and takes over your whole parking lot. Since this store does actually close maybe consider having deliveries when you don’t have customers. It also seems to be an issue for your employees to decide if they should be putting stuff away or actually helping your customers. Ps I’ve been a customer of your west valley stores since you only had one yall need to do better

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!