Dunkin'

3.8
518 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Glendale, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
20229 N. 67th Ave, Glendale, AZ
85308, United States

Hours

Reviews

3.8
518 reviews
5 stars
249
4 stars
105
3 stars
55
2 stars
33
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, often citing understaffing and disorganization as major concerns.

Food Quality

While some customers enjoyed the coffee and donuts, there were numerous complaints about incorrect orders and food quality, including cold items and stale donuts.

Staff Friendliness

Despite service issues, many reviews highlighted friendly and helpful staff members who provided good customer service when available.

Cleanliness and Environment

Several customers noted that the location appeared dirty and in need of maintenance, impacting their overall experience.

Discrimination Concerns

There were serious allegations regarding the treatment of elderly customers, particularly those with disabilities, leading to negative perceptions of the business.
  • NZ
    Nathan Zachariae
    Oct 23, 2025
    1.0
    Late never even helped
  • LF
    Lola Flore
    Oct 13, 2025
    5.0
    Best service!
  • GB
    George Boline
    Sep 30, 2025
    2.0
    Service is beyond terrible. There was not one customer in the store and I waited 4-5 minutes to get the girl to wait on us. She was talking on her phone the whole time and it was not a work call. I got the same service on Sunday but decided to give them another chance but this will be my last visit.
  • TB
    Tecumseh Little Bear
    Sep 19, 2025
    3.0
    Great food but they are really understaffed. Gotta wait 30 minutes for breakfast here
  • DB
    Daryan Burguan
    Sep 10, 2025
    1.0
    Worst freaking service. Like when you order mobile order it's NEVER ready. I make sure to order 20mins ahead of time so you'd think it should be ready correct? WRONG! We order ahead to grab and go not come and freaking wait 30 mins for an order that not only should've been ready but ready right.

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' in Glendale, AZ?

Dunkin' in Glendale, AZ is open Monday through Friday from 4:00 AM to 5:00 PM, Saturdays from 4:00 AM to 5:00 PM, and Sundays from 5:00 AM to 5:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.