Dunkin'

Reviews

• MM

  Majesty Miller

  Dec 30, 2025
  2.0
  Visited the Dunkin’ Donuts on 51st & Olive on December 30, 2025 between 1:33–1:35 PM, and the customer service was extremely disappointing. The employee handed me my iced coffee with a dirty look and had a clear attitude when I asked a simple question about the free donut promotion. Despite the poor service, I still left a tip because my iced coffee tasted fine—however, the hot coffee wasn’t even hot, which is basic for a coffee shop. Both employees were more focused on their personal conversation than on making drinks or providing service. There were no other customers at the time, yet they continued a loud, blown-out conversation instead of paying attention to the order in front of them. Conversations like that should be saved for break time, not while preparing customer drinks. I expect better professionalism, attentiveness, and basic courtesy. Good drinks don’t excuse bad attitudes and lack of customer focus. - They where two YT women- full of tattoos- they look like second chance individuals not grateful for the job
• R2

  Rawb Tha D 211

  Dec 25, 2025
  3.0
  I usually have five stars for this Duncan as I frequent it every day sometimes twice a day. I'm a very loyal customer. But today is Christmas I know they closed at 2:00. We were in line at 1:50 came up to the ordering window right at 2:00 and they turned us away. Not only us but someone else in front of us. I thought that was very rude as maybe since it's Christmas they couldn't at least said well they were in line for 10 minutes already let's at least give them their coffee. I think that absolutely sucked
• NS

  Natasha S

  Dec 7, 2025
  1.0
  This is by far the slowest location we’ve ever been too… we come here once a week because it’s in route to our Sunday plans and every single week we spend 20min in the drive through and that’s will maybe 5 cars in front of us on average.
• ES

  Erlinda Salcido

  Dec 5, 2025
  5.0
  I recommend trying the Cookie Butter Crumble Latte, it's delicious and buttery topped with crookie crumbles and foam. It's sweet and creamy with a hint of dark roasted coffee. The donuts are delicious and worth the money.
• CC

  CCleezard

  Dec 2, 2025
  1.0
  The ONLY reason I'd go to DD was for the vanilla frosting filled . They just discontinued it. I will not return until they bring it back. 😤 I'll go to the donut shop that's closer to get really good donuts. Boss doesn't make vanilla frosting filled, but their creme cheese old fashion are much better, plus they dont glaze them. DD have a vary limited choice of donuts. Bye bye!

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