Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Glendale, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported rude and unhelpful staff, long wait times, and incorrect orders, leading to a negative perception of service quality.
Product Availability
Many reviews highlighted frequent shortages of menu items, particularly donuts, and complaints about the quality of food and drinks served.
Cleanliness and Environment
Some customers appreciated the cleanliness and modern decor of the location, while others noted a lack of attention to customer service in the dining area.
Mixed Food Quality
While some customers enjoyed specific food items, many expressed dissatisfaction with the quality of food, particularly sandwiches and donuts.
Drive-Thru Experience
The drive-thru was often mentioned as slow and problematic, with several customers advising against using it due to poor service.
SC
Sherry C
5 days ago
1.0
Given incorrect order and rude service. It appears to be understaffed. Very poor selection of donuts and I went early so that appeared to be the norm. Wouldn't go to this location again.
MS
Michael Saavedra
Nov 15, 2025
4.0
Great product, they had an issue with their systems so I had to wait for like 10 in the drive threw when paying. Other then that, great location.
KA
Kirsten Acklin
Nov 5, 2025
1.0
I’d like to start off by saying it takes a lot for me to leave a review. Especially a negative one. However I think it’s extremely important people read these reviews and avoid this location if possible.
1.) very rude customer service. I always give people grace… that was over-exhausted here. I went to take my order and they stopped talking half way through. I waited quite sometime before pulling forward. I finally do and get to the window and they are charging me already… so I asked what for as I didn’t finished my order. The cashier scoffs and walks away and says “she needs to place an order again”…. I felt so awkward.
2.) I ordered no meat on my bagel, I’m vegetarian. & whip cream in my coffee and other additions due to my diet. I was given the food completely wrong…. At this point I gave up. She shuts the window and doesn’t give me my coffee. I wait a moment and she opens the window back up… I said “can I have my coffee please?” She says “what coffee exactly??” Then puts one together. Keep in mind the $6 meal deal includes a drink.
3.) I was waiting over 10 minutes and I finally left after all said and done with the wrong food, couldn’t eat it. & the incorrect coffee and no straw.
The customer service made me feel sooo awkward. They basically took my money to not give me a single thing I asked for.
Please avoid this location.
AM
Aireka Martinez
Oct 26, 2025
1.0
Service of if I could give a -5 star I would me and my kids have been there 2 times drive thru person was rude no customer service skills at all only go to this location because one of my kids one Dutch Brothers. The other one wants Dunkin the first time the person was rude. Thought I would try it again. Try it again will not be going back.!!
KK
KalePix
Sep 26, 2025
1.0
Ignored my request for the donuts and keeps skipping my order to be made, even serving those here after me, I've been waiting for almost half an hour now
What are the operating hours of Dunkin' in Glendale, AZ?
Dunkin' in Glendale, AZ is open Monday to Thursday from 4:00 AM to 8:00 PM, Friday from 4:00 AM to 5:00 PM, and Saturday and Sunday from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals can I get at Dunkin' Glendale?
Dunkin' in Glendale serves breakfast, lunch, and brunch.
What special menu items are available right now at this Dunkin'?
The fall menu features Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N' Milk Iced Latte made with marshmallow flavored cereal milk.
Can I order ahead using an app for faster pickup at Dunkin' Glendale?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location offers a drive-thru service.
What other coffee shops are near Dunkin' Glendale?
Nearby coffee shops include another Dunkin' location and Dutch Bros Coffee, which offers coffee, tea, and smoothies.
Are there any restaurants near this Dunkin' where I can have sushi or pizza?
Yes, Tokyo Lobby offers Japanese food and sushi, and Pizza Hut is nearby for pizza lovers.
What beauty and spa services are available near Dunkin' Glendale?
Nearby beauty and spa options include Preety Threading Salon, faceartistryco, Summer Wonders Skin Co, Blueyed Gemini, and several other salons and spas.
Is there a bank near Dunkin' Glendale for quick errands?
Yes, BBVA Bank and PNC Bank are nearby for your banking needs.