Dairy Queen (Treat)

4.0
490 reviews

About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
4410 W Union Hills Dr Ste 3, Glendale, AZ
85308-1616, United States

Hours

Reviews

4.0
490 reviews
5 stars
273
4 stars
89
3 stars
54
2 stars
16
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Abbi and Nick for their positive attitudes and exceptional service.

Cleanliness

Several reviews noted issues with cleanliness, including dirty dining areas and unsanitary conditions, which detracted from the overall experience.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer frustration and disappointment.

Product Quality

Customers expressed dissatisfaction with the quality of food items, particularly the ice cream, citing issues like watery consistency and lack of toppings.

Staffing Issues

Numerous reviews mentioned long wait times and inadequate staffing, which contributed to poor service experiences.
  • DD
    Dirk Diggler
    Dec 28, 2025
    5.0
    Nick was amazing. I was having issues with ordering from the website and came in at the time of close. He still served me! And with an amazing attitude no less. I felt so bad and he assured me with his positive demeanor, I know I would be upset if I was about to lock doors and someone came in. I didn't feel any negativity from him although it was justified. Can't tell you how bad I had a craving for a blizzard and he saved me life tonight when he absolutely did not have to.
  • RG
    Rebeca Garcia
    Dec 13, 2025
    5.0
    I was highly satisfied with my Dairy Queen experience because Abbi and Ashley truly made it special. Abbi’s personality is like a ray of sunshine, she was incredibly friendly, welcoming, and went out of her way to be kind to my son. She made him feel so happy and included that now he wants to go to that specific Dairy Queen every weekend. Excellent service like hers makes a lasting impression and turns a simple visit into a wonderful experience.
  • AG
    Alxs Norman Galit
    Dec 11, 2025
    1.0
    Always smell like strong cleaning products in here. Not appetizing to eat ice cream inside. Outdated
  • PC
    poo custommade
    Dec 5, 2025
    5.0
    Abbi & Ashley Thank you !! 🙃🙃 ✨ 5-Star Review for Dairy Queen ✨ Phoenix, AZ Me and my friend stopped by Dairy Queen tonight and honestly… 10/10 experience! The ice cream was so good — super fresh, creamy, and made just right. The staff was friendly, the service was quick, and everything tasted even better because the vibes were perfect. We tried a few different treats and every single one hit the spot. You can tell they actually care about what they’re serving because everything came out looking amazing and tasting even better. Definitely one of the best late-night ice cream runs we’ve had in a long time. We’ll for sure be back! 🍨💙✨
  • BS
    Barbara Shelton
    Nov 20, 2025
    5.0
    Abbi and Ashley are amazing !! Thank you for the fun and our delicious ice cream!!

Frequently Asked Questions About Dairy Queen (Treat)

What type of treats does Dairy Queen (Treat) in Glendale specialize in?

Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, featuring classic frozen treats like Blizzard® Treats and soft-serve cones.

What are the operating hours of Dairy Queen (Treat) on weekdays?

Dairy Queen (Treat) is open from 12:00 PM to 11:00 PM Monday through Thursday, and until midnight on Friday.