Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
5930 W Greenway Rd Ste 28, Glendale, AZ
85306-3291, United States
Hours
Reviews
3.8
849 reviews
5 stars
433
4 stars
154
3 stars
74
2 stars
55
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Staff Attitude
While some employees received praise for their friendliness and helpfulness, others were criticized for being rude and unprofessional.
Food Quality
The food, particularly ice cream and burgers, was generally described as fresh and tasty, but some customers noted issues with order accuracy.
Cleanliness
The establishment was noted for being clean, although some reviews mentioned dirty tables and floors.
Management Issues
Several reviews pointed to poor management practices, including lack of training for new employees and unresponsive management to customer complaints.
- KSKeith S5 days ago1.0I asked for a cup of soft serve with the chocolate dip, why did a cone upside-down in a cup, really dq
- RVRoger VaterNov 6, 20255.0Great customer service!
- TBTracey “QEENY” BatesOct 30, 20252.0Overpriced soft serve ice cream. New staff messed up my order. Staff chatting more than working/serving
- JJJennOct 28, 20254.0They no longer have the cotton candy blizzard 💔😭 Now I'm not sure if I'll survive until spun sugar comes back in season!
- KRKarla RomeroOct 16, 20251.0The cashiers just stare at you, they don't take your order inside, they only give priority to those who order outside and you have to tell them to please take your order, otherwise they don't even speak to you to take it, they have a big face.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
What are the regular operating hours of Dairy Queen Grill & Chill in Glendale, AZ?
The store is open daily from 11:00 AM to 11:00 PM.
Are there any holiday hours or closures I should be aware of?
Yes, Dairy Queen Grill & Chill is closed on November 27, December 24, and December 25, 2025. On October 31, 2025, it closes early at 8:00 PM, and on December 31, 2025, it closes at 9:00 PM.
Does this Dairy Queen location offer drive-thru service?
Yes, it has a drive-thru for convenient ordering and pickup.
Is the restaurant family-friendly and suitable for kids?
Yes, it is family-friendly, welcomes children, and offers booster seats and high chairs for children.
Are there seating options available outdoors at this location?
Yes, outdoor seating is available for customers who prefer to dine outside.
What amenities does Dairy Queen Grill & Chill offer to customers on site?
Amenities include restrooms, free WiFi, outdoor seating, booster seats, high chairs, wheelchair accessibility, and mobile ordering with rewards.
How can I order online from Dairy Queen Grill & Chill?
You can place a pickup order online using their official order page: https://www.dairyqueen.com/en-us/order/pickup/n/13279/
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
Nearby places include Boba Cucue Glendale AZ for bubble tea, Kimmyz On Greenway Rock & Roll Bar & Grill for additional dining options, and Awakening Beauty Healing Spa for relaxation and beauty treatments.
Are there other beauty and spa services near Dairy Queen Grill & Chill?
Yes, there are several nearby options including Anntastic Hair, The Pamper People, Pixie Dust Nailz, Color and Cuts by T Snow, and Simply You Signature Suites for hair, nails, skin care, and spa services.