Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
5930 W Greenway Rd Ste 28, Glendale, AZ
85306-3291, United States
Hours
Reviews
3.8
855 reviews
5 stars
437
4 stars
155
3 stars
74
2 stars
55
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some employees praised for their friendliness and professionalism, while others are criticized for rudeness and lack of attention.
Speed of Service
Many customers report long wait times, particularly in the drive-thru, with some stating it can take over 30 minutes to receive their orders.
Food Quality
The food is generally described as fresh and delicious, but there are complaints about incorrect orders and inconsistent portion sizes.
Cleanliness
The location is often noted for being clean, although some reviews mention issues with dirty tables and floors.
Management Issues
There are concerns about management practices, including employee treatment and responsiveness to customer complaints.
- MBMelanie Baxter6 days ago5.0Dairy Queen always has decent treats and fresh hot food. The employees here are always nice and it always seems really clean. Our fam highly prefers dq over the king of the clown.
- TMTravel With meDec 27, 20255.0I did not eat from DQ since 2019 because I was outside the state and now I got back I don’t see that many locations as before and when I had my first meal today , it was the same delicious taste as I left in 2019 and the staff are professionals and clean. ❤️❤️❤️
- MMMayra MoyaDec 17, 20255.0I swear this is a hidden gem 💎 😂🤣 I go thru this area all the time thru 59 Avenue and I have never seen it! But thanks to Google I found the nearest DQ for my cravings 😍 well, the atmosphere was beautiful specially on this time of the year “they have out done them self” with so much Christmas decorations and holiday music “beautiful”!!!!! It was a very clean DQ, the banana split was not perfect but it was still good 🤣💯 ice cream is ice scream to me lol 🤣 🍦
- BTBekah ThompsonDec 4, 20251.0While the food is good, when you can get it. This location is notoriously slow. The drive thru is closed often, and today they didn't have the ability to make any food. It's always something with this location.
- KSKeith SNov 19, 20251.0I asked for a cup of soft serve with the chocolate dip, why did a cone upside-down in a cup, really dq
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
What are the regular operating hours of Dairy Queen Grill & Chill in Glendale, AZ?
The store is open daily from 11:00 AM to 11:00 PM.
Are there any holiday hours or closures I should be aware of?
Yes, Dairy Queen Grill & Chill is closed on November 27, December 24, and December 25, 2025. On October 31, 2025, it closes early at 8:00 PM, and on December 31, 2025, it closes at 9:00 PM.
Does this Dairy Queen location offer drive-thru service?
Yes, it has a drive-thru for convenient ordering and pickup.
Is the restaurant family-friendly and suitable for kids?
Yes, it is family-friendly, welcomes children, and offers booster seats and high chairs for children.
Are there seating options available outdoors at this location?
Yes, outdoor seating is available for customers who prefer to dine outside.
What amenities does Dairy Queen Grill & Chill offer to customers on site?
Amenities include restrooms, free WiFi, outdoor seating, booster seats, high chairs, wheelchair accessibility, and mobile ordering with rewards.
How can I order online from Dairy Queen Grill & Chill?
You can place a pickup order online using their official order page: https://www.dairyqueen.com/en-us/order/pickup/n/13279/
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
Nearby places include Boba Cucue Glendale AZ for bubble tea, Kimmyz On Greenway Rock & Roll Bar & Grill for additional dining options, and Awakening Beauty Healing Spa for relaxation and beauty treatments.
Are there other beauty and spa services near Dairy Queen Grill & Chill?
Yes, there are several nearby options including Anntastic Hair, The Pamper People, Pixie Dust Nailz, Color and Cuts by T Snow, and Simply You Signature Suites for hair, nails, skin care, and spa services.