Customers frequently praised the fast service, especially in the drive-thru, despite some complaints about staff attitudes.
Food Quality
While many enjoyed the food and ice cream, there were several reports of incorrect orders and issues with food preparation.
Staff Attitude
Customer service experiences varied widely, with some reviews highlighting friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
The location was often described as clean and well-maintained, contributing positively to the overall experience.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
SA
Samantha Angell
Dec 16, 2025
5.0
I mean, it's pretty much just a dairy queen. But they never screw up your order. If anything you get a little more than what you actually ordered, and they're relatively quick about it. Especially considering the insane groups of people who stop in and order 10-15 meals and "treats" at a time while a horde of children run screaming through the lobby. I don't envy them, but they do a fantastic job.
SF
Steve Fragala
Dec 5, 2025
5.0
Cherry dipped cone, must have
MM
MrMomotaro75
Nov 27, 2025
5.0
Get blizzards in the drive through. Love it.
TB
Tecumseh Little Bear
Nov 17, 2025
2.0
overpriced ice cream
LO
Lj O
Nov 10, 2025
5.0
The service may not be the most friendly but they are definitely the fastest! And since we tend to go through the drive thru that is really what counts. Consistent, fast and tasty!
It is located at 6768 W Deer Valley Dr, Glendale, AZ 85310-5949, USA.
What are the regular operating hours for Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 10:00 PM Sunday through Thursday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Are there any special holiday hours or closures?
Yes, Dairy Queen Grill & Chill is closed on October 31, November 27, and December 25. On December 24, it is open from 10:00 AM to 5:00 PM, and on December 31, it is open from 10:00 AM to 8:00 PM. On January 1, the opening hours are from 12:00 PM to 10:00 PM.
Does Dairy Queen Grill & Chill have a drive-thru facility?
Yes, this location has a drive-thru service available for customer convenience.
Is Dairy Queen Grill & Chill a family-friendly place?
Yes, the restaurant welcomes families and is good for kids.
Can I place orders online or use any mobile services?
Yes, Dairy Queen Grill & Chill offers mobile ordering, mobile deals, and rewards via their app. You can download the app for exclusive deals.
What are some nearby eateries I can visit before or after enjoying Dairy Queen treats?
Nearby eateries include KFC for chicken meals, Taco Bell for Mexican food, Streets of New York for pizza and Italian-American cuisine, and Cold Beers & Cheeseburgers for burgers and drinks.
Which nearby locations can help me find Dairy Queen Grill & Chill if I'm new to the area?
Local businesses like Edward Leopoldo insurance agency and the Glendale Fire Department Station 156 are nearby landmarks that can help you navigate to Dairy Queen Grill & Chill.
Are there any nearby places where I can relax or get a beauty treatment near Dairy Queen Grill & Chill?
Yes, nearby places include Salon Sanctuary, Hair of Zona, The Blow Co., Skin Revival medical spa, I-U Nails & Spa, and Waxpot Therapy for various beauty and spa services.