Chipotle Mexican Grill

3.1
432 reviews
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About

Mexican Restaurant
Chipotle Westgate Glendale Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
9405 W Glendale Ave, Glendale, AZ
85305, United States

Hours

Reviews

3.1
432 reviews
5 stars
163
4 stars
59
3 stars
28
2 stars
34
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Food quality is inconsistent, with frequent complaints about undercooked rice, small portions, and unappetizing meat.

Cleanliness

The restaurant is often reported as dirty, with overflowing trash bins and unclean dining areas.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and inadequate portion sizes.

Pricing Concerns

Customers frequently mention high prices relative to the portion sizes and quality of food received.
  • VE
    Vanessa Elias
    3 days ago
    5.0
    Bri at the register was so nice, she genuinely made my experience there better! She was really helpful explaining the price breakdown of my order and quick!
  • JJ
    Justin
    Nov 16, 2025
    1.0
    This was an extremely disappointing trip to Chipotle. It would be quicker to list what went right with this trip to Chipotle. Staff did not give salad dressing with salad. Burrito bowl ingredients were cold. There was a hair in my burrito bowl. Bad food, and bad experience, will not be coming back to Chipotle for a long time and never this location. Wish I could get my money back.
  • DM
    Drew Mack
    Nov 15, 2025
    1.0
    Starting to find out its a trend in glendale for staff to be unproffessional.
  • TU
    Tressa Upton
    Nov 15, 2025
    5.0
    Went to the drive-through because we did it online pick up and it was very nice
  • SR
    Shapriece Reshay
    Oct 30, 2025
    5.0
    This was my second visit to this location. While my first experience was good, my second visit was truly exceptional. I was warmly greeted by Dion and Yesenia, who provided excellent service. My food was served properly, with generous portions, and both team members were kind, attentive, and professional throughout my visit. 💙💙💙💙💙

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill serve at the Westgate Glendale Relo location?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors or preservatives.

What are the operating hours of Chipotle Mexican Grill at 9405 W Glendale Ave?

The restaurant is open daily from 10:45 AM to 11:00 PM.