Business Details
About
Mexican Restaurant
Chipotle Northern Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
1,140 reviews
5 stars
575
4 stars
228
3 stars
109
2 stars
56
1 star
172
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported issues with food being cold, poorly prepared, or lacking flavor, with some experiencing food poisoning.
Portion Sizes
Many reviews mentioned small portion sizes, with customers feeling shortchanged on meat and other ingredients.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Customer Service
Service quality varied, with some employees being friendly while others displayed unprofessional behavior or had poor attitudes.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online and delivery orders.
- CBCharles BearmanNov 11, 20255.0Hit my expectations of Chipotle!
- MVMeredith VachonNov 6, 20252.0I don’t eat meat, so Chipotle’s sofritas bowl is one of my go-to options when I get takeout. I’ve ordered from this location twice and BOTH TIMES I found stray pieces of meat in my sofritas bowl. I order the exact same thing every time and this has never happened to me at another Chipotle. Clearly cross contamination is a frequent occurrence at this location. Disgusting. I wouldn’t trust this location again.
- JTJames ThorntonOct 30, 20254.0The food was fresh and the portions were big but the seasoning and sauce were a bit too heavy. Unfortunately the restroom really needs some attention.
- JMJeff MorganOct 12, 20251.0Was a complete and total disaster. not only did our order not arrived correctly, which was nothing that DoorDash could’ve screwed up. It was actually the store that sent the food wrong but when you try to call into an automated system, absolutely nobody at the store answers. How are people who are handicapped supposed to reverse this little dilemma even if we called DoorDash it would take another hour before we could eat. if you’re going to send out orders through DoorDash or other delivery methods try to at least double check your order before it leaves. I know these people at these stores are screaming. They need more than just minimum wage or they need the minimum wage raised but why would you do that when this is their regular performance it’s not the first time they’ve done this. we will avoid ordering from this particular location again.
- MWMegan WaldenOct 8, 20251.0Why a worker felt the need to comment on my face then after I said sorry? She then mocked my face?? At her grown age too I literally came in with a smile and the other workers were so friendly but this older woman literally just was so unprofessional and rude for absolutely no reason. Please do better!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Northern Crossing?
Chipotle Northern Crossing is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Glendale, AZ?
It is located at 5849 W Northern Ave, in the Maricopa area of Glendale, AZ, at the southeast corner of 59th Ave.
Does Chipotle Northern Crossing offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Northern Crossing?
You can order online through their website or mobile app. The ordering links are available at https://order.chipotle.com/ and via the Chipotle app on the App Store.
What is Chipotle's approach to food quality and sourcing?
Chipotle prioritizes Food with Integrity by serving responsibly sourced, classically cooked real food using only 53 real ingredients without artificial colors, flavors, or preservatives.
Can I earn rewards or get exclusive offers at Chipotle Northern Crossing?
Yes, by signing up for Chipotle Rewards, you can earn points and receive exclusive offers and free food.
What payment methods does Chipotle Northern Crossing accept?
They accept credit cards and offer gift cards among their payment options.
Is Chipotle Northern Crossing welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ individuals as part of their inclusive environment.
What nearby mobile phone stores can I visit around Chipotle Northern Crossing?
Nearby mobile phone stores include AT&T Authorized Retailer - Prime Communications, Verizon, Victra — Verizon Authorized Retailer, AT&T Store, T-Mobile, and T-Mobile Authorized Retailer.
Are there other dining options near Chipotle Northern Crossing?
Yes, nearby dining options include Maskadores Taco Shop (TexMex), Taco Bell, Firehouse Subs (sandwich shop), Long John Silver's (seafood), Carl's Jr. (burger restaurant), and Parson's Family Restaurant (diner).
What nearby services can help customers with shipping and banking near Chipotle Northern Crossing?
Nearby services include a UPS Access Point location for shipping, LibertyX and RockItCoin Bitcoin ATMs, Bank of America ATM, Mountain America Credit Union with two branches nearby.