Chipotle Arrowhead Towne Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including cold, stale, and poorly prepared items.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Several customers noted that the location was dirty and unsanitary, affecting their dining experience.
Portion Sizes
Customers frequently complained about inconsistent and inadequate portion sizes for the price.
Pricing
Many reviews mentioned that the prices were considered high relative to the quality and quantity of food received.
AC
Alexia Castillo
Jan 1, 2026
1.0
They make very small burritos here compared to other locations would not buy again at this location
TB
Tecumseh Little Bear
Dec 21, 2025
1.0
overpriced Fast food
KR
Kenny Rodger
Oct 5, 2025
1.0
I drove 20 minutes to this specific location because it says they are open at 10am. They don't open until 11a on sundays(maybe every day?) 1 star will be changed to 5 stars after the hours are corrected on Google to reflect actual business hours.
SG
Samantha Goldstein
Sep 21, 2025
1.0
Very disappointed wish I can get a refund. A big bowl of nasty rice with barely anything else. What a disappointment
ET
Evan Tuza
Sep 20, 2025
1.0
The chips are soaked in grease and over salted. Nasty! 🤢