Charleys Cheesesteaks

4.4
462 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
5010 N 95th Ave, Glendale, AZ
85305, United States

Hours

Reviews

4.1
212 reviews
5 stars
140
4 stars
23
3 stars
7
2 stars
10
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members received high praise for their friendliness and helpfulness, others, particularly the manager Joshua, were criticized for being rude and dismissive.

Food Quality

Many customers enjoyed the food, highlighting specific items like the Garlic Parm wings and steak sandwiches, although there were complaints about incorrect orders and undercooked food.

Cleanliness

Multiple reviews pointed out issues with cleanliness, including dirty floors and unsanitary conditions, which detracted from the overall dining experience.

Staff Performance

Certain employees, particularly Corvin and Gianna, were frequently mentioned for their excellent service, while others were noted for being unprofessional or inattentive.

Atmosphere

The restaurant's atmosphere was described as inviting by some, but others found it dirty and unkempt, impacting their overall impression.
  • MW
    Meka West
    Nov 12, 2025
    1.0
    Every time I want to order an ice cream with cone the machine isn’t working
  • KS
    Karyn Sturm
    Nov 8, 2025
    5.0
    Wish it wasn’t in a Walmart
  • PP
    Pello Paulo
    Oct 31, 2025
    5.0
    best food AND manager he gave me an great experience and great deal. Come back with my family for more🥪🍟
  • AL
    AZ Lady
    Oct 21, 2025
    1.0
    Manager Joshua was extremely rude and dismissive when I brought up his messy floor, which included a fall hazard of melting ice that an employee caused. Also the dirty napkin dispenser on the wall, the missing items such as lids for my drink and no salt for fries - the overflowing trash - and him specifically allowing a pit bull dog and his dog owner buddy (they are always chatting when I come in) and it seems the manager allows the dog and owner to basically live in the seating area! I have encountered the dog and its owner no less than ten times on recent visits. Tonight I watched the dog owner dump the contents of the dogs bowl into the soda fountain drain which is highly unsanitary. I have been to this location at least 20+ times because I shop at the Walmart it is inside of. The location is convenient but it’s DISGUSTING every single time and the manager should be fired! He literally walked away from me after less than 30 seconds of trying to bring my concerns to his attention. He has zero customer service skills and is a horrible representation of your company. I would be happy to elaborate further if needed.
  • TT
    tdriggs0511
    Oct 20, 2025
    5.0
    2nd review. Same point. This man right here is a super human. He is why this place is amazing. I asked his name this time but forgot. It was a couple days ago that I was there. Watching this man in action proves that customer service is still alive. Job well done. You make sure the food is quality, your employees are happy and that your customers feel important. Keep it up my friend!!

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular operating hours of Charleys Cheesesteaks at Agua Fria Town Center Walmart?

Charleys Cheesesteaks is open daily from 10:00 AM to 10:00 PM.

Does Charleys Cheesesteaks offer delivery service?

No, Charleys Cheesesteaks does not offer delivery services at this location.