Arby's

4.2
1093 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4906 W Thunderbird Rd, Glendale, AZ
85306, United States

Hours

Reviews

4.2
1,093 reviews
5 stars
598
4 stars
274
3 stars
127
2 stars
37
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, with specific praise for the roast beef and curly fries, though some reported issues with freshness and preparation.

Customer Service

Service quality varied; while many praised friendly and attentive staff, others reported rude interactions and mistakes with orders.

Cleanliness

The restaurant was frequently noted for its cleanliness, including the dining area and restrooms.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, particularly with drive-thru service.

Management

Albert, a shift manager, received numerous commendations for his exceptional customer service and attentiveness.
  • TT
    Tabitha Taylor
    4 days ago
    5.0
    What a wonderful experience today at this Arby's location! Albert called the customers by name and is without any doubt the very best at his job. I believe he would be the best at ANY job he did. He is a shining light in this dark tunnel of Fast Food employees we all deal with daily! The owners should know that they need to hang on to him or someone like me will steal him away. He is AESOME! I will go out of my way to come back!
  • AM
    Ark Man
    Dec 18, 2025
    3.0
    I wanted to give this store a 5 star because the person who attended me was super friendly and helpful which made that part of the experience top notch. The ham and Swiss sandwiches were great, but I ordered some crinkle fries that were fried perfectly golden. brown, great crunch, but they had a light after taste of fish. At least that is what I picked up. I was a food service specialist (cook) in the military and so I do t think I was imagining. So here is the tip: never deep fry your French fries or anything else in the same oil you fry your fish, this is a cardinal rule.
  • LK
    Lonna Kay
    Dec 13, 2025
    4.0
    It was better than I had expected. Last time I had Arby's it was 'eh. This time it was delicious. I had the beef and cheddar with Arby's sauce + curly fries.
  • KK
    Kathy Kelly
    Dec 10, 2025
    3.0
    The employees are nice. However, every single time I order a turnover they never give it to me! Tonight at 8:25 pm I came thru drive thru and ordered an apple turnover. Once again, they didnt give me the turnover I payed for! They need to fix this issue cause its a waste of money.
  • WW
    Wind Woman
    Dec 3, 2025
    4.0
    Potato cakes are back. Will visit more often now