Food Quality
Customers generally enjoyed the food, with specific praise for the roast beef and curly fries, though some reported issues with freshness and preparation.
Customer Service
Service quality varied; while many praised friendly and attentive staff, others reported rude interactions and mistakes with orders.
Cleanliness
The restaurant was frequently noted for its cleanliness, including the dining area and restrooms.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, particularly with drive-thru service.
Management
Albert, a shift manager, received numerous commendations for his exceptional customer service and attentiveness.