Tropical Smoothie Cafe

Reviews

• TK

  Tobin Kocher-Smerdell

  4 days ago
  5.0
  I had a fantastic experience at Tropical Smoothie Cafe today, largely thanks to the exceptional service provided by Avery and Layla. From the moment I walked in, they were both incredibly welcoming and friendly. They took the time to explain the different smoothie options and helped me choose one that perfectly matched my taste. What really stood out was their attention to detail and genuine enthusiasm. They made the whole process enjoyable, and the smoothie was delicious! I highly recommend this location, especially if you have Avery and Layla working. They truly go above and beyond to ensure customer satisfaction.
• BM

  B Mercado

  Apr 4, 2026
  5.0
  I order the smoothies and bowls on uber eats all the time and it's always so fresh and delicious. You can taste the real fruit in the smoothie and the flavor is so rich and satisfying. This place is better than any of their competitors that I've tried.
• PR

  Pablo Rascon

  Mar 27, 2026
  5.0
  Whoever is the young lady running this joint on 03/27/2026 at 8:12am is doing a phenomenal job
• JA

  Jordan Abrams

  Mar 2, 2026
  1.0
  UPDATE: The owner replied to my original review and asked me to send an email to visit, so I did. It has been a week and I haven't heard from them. Seems like a ploy to get people who are reading their negative reviews to think the company tries to make things right. Lowering my original review! After an experience like this the food just doesn't quite taste as good. ORIGINAL REVIEW: This was such a bummer of an experience! Tried to share feedback privately in their survey and got no response so I'm sharing here: My daughter got a free smoothie coupon for winning student of the month in the town of Gilbert. We came in to use her smoothie and I decided to get one with her. I was told that If I got a meal instead of just a smoothie, I would get a half off the smoothie, so I ordered the wrap and the half off smoothie. He ran the transaction and charged me full price for my daughters smoothie and put the coupon toward my half off smoothie (the upsell/discounted smoothie). THIS IS DISHONEST. WHEN I MENTIONED IT TO HIM HE BLAMED THE COMPUTER. I was upsold and it nearly doubled the cost of my total order. Insult to injury: he accidentally gave my sandwich to a customer that was three or four orders behind me in line and instead of making mine right away, I was there for over 30 minutes frustrated over the transaction, waiting as they got back around to remaking my food after the 4 people in line behind me got theres. Great food but on this trip they failed on customer service!
• BM

  BW M

  Jan 18, 2026
  5.0
  We came in 1/18 and the brunette young woman working around 1p there was so sweet to my kids. She gave them gold star stickers and put our large smoothie into two small cups. We’ll be back, great employees

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