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McDonald's

3.3
(1202 reviews)

Business Details

825 W Warner Rd, Gilbert, AZ
85233, United States
(480) 926-5449
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
825 W Warner Rd, Gilbert, AZ
85233, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 10:00 PM
Saturday5:00 AM - 10:00 PM
Sunday5:00 AM - 10:00 PM

Reviews

3.3
1,202 reviews
5 stars
390
4 stars
206
3 stars
219
2 stars
116
1 star
271
  • KG
    Kelsey Gerdon
    4 days ago
    1.0
    This McDonald’s needs some serious help. They do not have a process down and make their customers wait a very long time for food. Once you get the food it’s practically cold. Someone needs to come and retrain these kids.
  • HP
    Hannah Phillips
    5 days ago
    2.0
    Me and my man have been there a few times, used to be good, then the last time we went there these young female employees were chatting with these 2 guys right outside the drive thru window and they were laughing and joking around and barely doing their job. Second time, which is now our final time going, they didnt even answer us when we were at the drive thru, then when we pulled up they were all chit chatting in the kitchen not paying any attention to the fact that we didnt even get to order. Mind you there was another person ahead of us who we saw leave and I dont even think they got help either.
  • DM
    Daniel Mittenzwei
    Apr 5, 2026
    1.0
    I am sitting in your lobby while writing this. And thinking why do I come here there is always a problem when I come here for example today the employee gave me the wrong receipt and did not ask if I was staying or going. The food is ice cold. The fries were soggy and no salt on them. The employees are going in and outside and not washing hands I can see them. They are touching vacuums and face and not washing hands
  • MK
    Michael Kennedy
    Apr 3, 2026
    1.0
    This is the worst service at any store in the valley. Placed a mobile order for a single cup of coffee. Arrived minutes later and waited in an empty store and watched them serve drive up customer after drive up customer. No one had time to pour a coffee. I then went to the drive up. Still not ready. Then went back in. Mobile orders and walk ins are last priority.
  • TP
    Tahki Page
    Mar 26, 2026
    1.0
    I am beyond disturbed by my experience at this McDonald’s I ordered food for my children, and when I received my drinks, the Hi-C orange looked completely watered down — like straight water. I politely said something and simply asked if I could switch to a Sprite. That’s it. No attitude, no problem — just asking for what I paid for. Instead of fixing it, the employee went to get the manager. The manager then started speaking in Spanish, talking negatively about me and saying I was “complaining” and that the drinks weren’t watered down. What he didn’t realize is that I am Afro-Latino — I am Cuban and Black — and I understood everything. Not only was he talking about me, but he made a racist comment saying that “Black people love sugary drinks” and questioned why I was still in the drive-thru. That is blatant racism. When I calmly addressed it and let them know I understood what was said, I was completely ignored. The manager then pretended not to understand English, even though he had just been speaking it clearly. That behavior was intentional and dismissive. This was not just bad customer service — this was discriminatory, racist, and completely unacceptable. No customer should ever be stereotyped, talked about, or disrespected like that — especially when they are being polite. I came there as a paying customer and was treated with disrespect and racism. I will never eat at this place again

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Gilbert, AZ?

McDonald's in Gilbert, AZ is open for dining from 5:00 AM to 10:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru at McDonald's is open daily from 4:00 AM to midnight, providing extended service hours.

Brand Certified Facts from McDonald's

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